Jobs and Careers

Business Intelligence Analyst

Elizabeth City, United Statesfull_timeVerifiedPosted 5 Jun 2025

About the role

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded. Position Summary: Synergy is seeking a Business Intelligence Analyst to join our growing team supporting the United States Coast Guard (USCG) at the Aviation Logistics Center’s Information Systems Division (ALC-ISD). The Business Intelligence Analyst will focus on transforming data into actionable insights that enable precise configuration tracking, change control, and system performance visibility. This position is critical in delivering comprehensive dashboards, analytics, and data models to support enterprise application sustainment, hardware/software inventory monitoring, and integration with asset management systems. Primary Responsibilities:

Design, develop, and maintain scalable dashboards, cubes, and reporting frameworks using IBM Cognos (Framework Manager, Report Studio) and SAS (DI Studio, Base SAS).

Develop and manage historical and near-real-time data repositories supporting configuration management, lifecycle tracking, and software versioning across deployed environments.

Implement and optimize data integration interfaces that consolidate logistics, inventory, and system configuration records from source systems into centralized analytical models.

Apply data validation, normalization, and transformation techniques to ensure master data integrity and alignment with configuration baselines.

Support the development and enhancement of BI solutions used to visualize CMDB elements, track deployment activities, and manage component version history.

Collaborate with Configuration Managers, software developers, and cybersecurity specialists to align reporting outputs with RMF, STIG, and Section 508 compliance.

Participate in Agile DevSecOps workflows, refining dashboard epics, user stories, and tasks while tracking progress through Jira, Confluence, and Bitbucket.

Conduct data analysis to identify trends, anomalies, and performance issues; present findings to technical and non-technical stakeholders.

Support data migration, data archival, and audit preparation activities related to Authorization to Operate (ATO) and Configuration Control Board (CCB) functions.