Appointment Setter

This is a remote position.

Responsibilities:

• Contact existing customers to update their information in the company database
  
• Identify and remove outdated or irrelevant entries from the customer database
  
• Schedule appointments for window cleaning services
  
• Establish recurring cleaning schedules with interested customers
  
• Leave voicemail messages for customers who don’t answer, following provided scripts
  
• Provide daily or weekly reports on call outcomes and database updates
  
• Follow provided scripts for different call scenarios
  
• Update customer information, including addresses and service preferences
  

Requirements:

• Excellent communication skills in English (Spanish bilingual skills a plus)
  
• Experience in telemarketing, appointment setting, or customer service
  
• Ability to work independently and manage time effectively
  
• Proficiency in using customer database systems and basic computer skills
  
• Patient and persistent approach to making multiple calls
  
• Ability to work part-time (20 hours per week minimum)
  

Scope:

• Make outbound calls to a list of existing customers
  
• Update and clean the existing customer database
  
• Convert one-time customers into recurring service clients
  
• Schedule appointments for window cleaning services
  
• Potentially expand services to new customers through cold calling (if required)
  
• With performance-based incentives
  
• Monday to Friday, 9am to 1pm Central

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job