Medical Assistant- Glenway Pediatrics

*** Medical Assistant- Glenway Pediatrics- Up to $2,500 Sign On Bonus***

Join a team where your clinical skills truly make a difference. At TriHealth, our Medical Assistants and LPNs play a vital role in delivering compassionate, high‑quality care to patients and families across our network. You’ll work side‑by‑side with supportive providers, use your skills to their fullest, and have opportunities to grow in a system committed to your development. If you’re looking for a meaningful career, a collaborative environment, and the chance to impact lives every day, TriHealth is the place to build your future. 

Location: 6350 Glenway Ave, Cincinnati, OH 45211

Work Schedule: 

• Flexible work schedule

• M-F with a Saturday morning rotation

    

Incentives & Benefits: 

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. This position also has up to a $2,500 Sign On Bonus. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits  

Job Requirements:
Graduate of an approved technical, professional, or vocational program in Healthcare; Healthcare clinical experience preferred physician practice or related field 
Equivalent experience accepted in lieu of degree
Must be certified or registered medical assistant 
Must maintain this certification and registration status Registered Medical Assistant (RMA), through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR)
Medical office flow, especially the clerical/front office tasks 
Ability to make quick decisions based on well thought out consequences/results 
Knowledge of EMR, practice management software and medical coding/billing strongly encouraged

Job Overview:

This position provides both direct patient care in a primary care office and works with care delivery providers to identify gaps in care, contacts patients to schedule required care, and provides referral follow up.  The Medical Home Medical Assistant provides pre-visit planning for the practice's patient panel, coordinates messages through electronic portals, and assists in managing transitions of care.  The Medical Home Medical Assistant will act as a clinical liaison to the physician care plan and actively communicate with patients.  The MA participates in process improvements, is knowledgeable of clinical goals and outcomes including patient satisfaction and engagement. Other job-related duties may be assigned to meet the needs of the department. Must be certified or registered medical assistant and have strong skills in clinical care, customer service, communication, and teamwork. This role understands the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.


Job Responsibilities:
Demonstrates proficiency in the rooming process for adult and/or pediatric primary care including: clinical procedures, immunizations, venipuncture, point of care testing, among others. Follows protocols and policies for scheduling, clinical procedures and appropriate use of medical equipment. Provides accurate/complete documentation of clinical calls and patient rooming info as well as order entry, pending prescriptions, noting current pharmacy, and enter edit workflows to result orders. Addresses patient messages (phone, mychart) in a timely manner and escalates patient issues as appropriate. Demonstrates clinical competency upon completion of orientation and annually.
Maintains knowledge of population health, and embraces the philosophies of wellness, prevention and chronic disease management. Participates in tactics to close gaps in care. This includes pre-visit planning, participation in daily huddles, and informing physicians of any potential barriers to care identifi