Analyst II EPIC EHR Application (Beacon\Research)

Scheduled Hours

40

Position Summary

Under moderate direction, the Analyst II EPIC EHR Application is responsible for configuring, modifying, testing, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. May be assigned to more complex build and configuration tasks and resolve advance issues. Provides second-tier support to end users to ensure reliable application system availability and performance. May be responsible for system integrity. Provides solutions or resolves end-user system issues.

Epic or applicable certifications will be required within six months of hire.

Job Description

Primary Duties & Responsibilities

• Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques.  Applies agreed standards and tools, to achieve well-engineered outcomes.  Participates in reviews of own work and leads reviews of colleagues' work.
• Investigates and resolves issues relating to applications.  Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
• Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others.
• Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.  
• Ensures that incidents are handled according to agreed procedures.
• Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.
• Documents and closes resolved incidents.
• Contributes to testing and improving incident management procedures.
• May be part of an after-hours on-call rotation.

Preferred Qualifications

Bachelor's degree and five years of experience.

Required Qualifications

High school diploma or equivalent high school certification, two to five years of experience.

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

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