Salesforce Business Analyst (INFORMATION SYSTEMS ANALYST II, OPT A)

​Agency :  Department of Innovation and Technology

Position Title: Informations Systems Analyst II - Option A

Posting Date: 09/11/2024
Closing Date/Time: 09/24/2024
Salary:   Anticipated Starting Salary $7,491/monthly; Full Range $7,491-$11,015/monthly  
Job Type:   Salaried
Category: Full Time 
County:   Sangamon 
Number of Vacancies:   1
Plan/BU: RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Transcripts are required. If you do not upload transcript you will not be considered for the position.

 

Posting Identification Number  41304 

 

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Business Analyst performing complex professional and advisory business process analysis, and process re-engineering functions for the Salesforce platform. In this role you will coordinate projects and conduct business requirements workshops with key stakeholders and users to determine business requirements. In addition, you will prepare testing plans, test scripts, and test data for new or modified programs and/or systems and; analyze and recommend new procedures and techniques to improve the requirements gathering, articulation process and data modeling, testing,and documentation process. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves a Salesforce Business Analyst for the Department of Innovation & Technology (DoIT):
• Prepares testing plans, test scripts, and test data for new or modified programs and/or systems. 
• Analyzes and recommends new procedures and techniques to improve the requirements gathering, articulation process and data modeling, testing and documentation process. 
• Keeps abreast of new developments in the Information Technology field:
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
• Requires three (3) years of professional experience in Applications Services or a related Information Technology field.
   

Specialized Skills

• Requires three (3) years of professional experience in software development delivery.
• Requires three (3) years of professional experience as Salesforce Business Analyst or Project Coordinator.
• Requires three (3) years of professional experience with requirement gathering or