Administrative Assistant Lvl 3
City of Ann ArborAbout the role
Administrative Assistant Lvl 3
Starting Rate: $22.41 (This rate is non-negotiable and there is a 6-month probationary period). After hire, pay increases are dependent on length of service, advancement in the position, and other contractual factors.
This position is represented by the AFSCME union. For more information reference the AFSCME collective bargaining agreement: Collective Bargaining Agreements
Benefits offered for this opportunity: AFSCME Benefits Summary
The City of Ann Arbor offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.
Weekly Work Schedule: On-site; Monday -Friday 8:00am-5:00pm
Role Summary
The Administrative Assistant is responsible for providing support to the tenants, property managers, contractors, and the internal team. This position involves answering incoming calls, greeting customers, data entry, record keeping, filing, ordering supplies, managing AAHC website, and entering work orders. The Administrative Assistant will review applications for completeness and accuracy for our housing programs (HCV, PBV, RAD, and VASH) as well as provide information to prospective applicants.
Training and Experience Required:
- HS Diploma or GED equivalent
- 1-2 years of office experience/customer service or related field
- Strong organizational and time-management skills
- Strong interpersonal and customer service skills
- Ability to communicate tactfully and positively with the public and coworkers
- Effective problem-solving and decision-making skills
- Ability to manage multiple priorities and meet deadlines
Training and Experience Preferred:
- Housing Choice Voucher (HCV), LIHTC, leasing, or property management experience preferred
- Ability to effectively serve low-income, elderly, and disabled individuals
View Additional Requirements and Information at: Administrative Assistant Job Description
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