Hotel Kitchen Mechanic

Description

Reports To

Director of Engineering

Position Summary

Responsible for monitoring, repair, and performing preventive maintenance program on all the hotel's kitchen equipment. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S). 

Responsibilities

• Assist in start-up, shut down, and operation of all kitchen and refrigeration equipment.
• Perform scheduled and non-scheduled maintenance on all kitchen equipment.
• Identify and troubleshoot problems and make repairs accordingly.
• Shut off steam, water, and gas supplies.
• Perform appropriate plumbing requirements for kitchen equipment repairs as needed.
• Perform preventive maintenance as described above in different hotel areas as necessary.
• Assist other engineering staff as required.
• Follow Chief Engineer and/or Hotel Management direction during emergencies such as but not limited to Hurricane, Bomb threat, Fire, National emergencies, etc.
• Any assignment from his supervisor and/or hotel Chief Engineer as required.

Requirements

Experience and Education Required  

• High School diploma and Trade school course work in related field preferred.
• Minimum of 1 year experience in a maintenance/engineer capacity.
• Ability to properly investigate problems with food equipment, discover the issue, and correct it.
• Repair and maintenance experience in the commercial kitchen or dining service field.
• Strong knowledge of plumbing repair and installation practice and procedure.
• Strong knowledge of basic electrical practice, theory, and safety.
• Strong knowledge of the fundamentals of commercial refrigeration practice and theory.

Skills Required

• Must be able to:
• Speak, read, write and understand the English language.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using sound judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use of ladders for roof access
• Possess moderate to advanced computer skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.
• Available to work shifts as deemed commensurate by department managers.

Physical Demands

• Must be able to:
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 100 pounds
• Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Use, carry, and operate all necessary office equipment using finger dexterity.
• Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
• Visually look at a computer for extended periods of time.
• Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.

Success Criteria

• Team Player
• Demonstrates co-operation within the team and with other departments
• Listens carefully and works well with others
• Has a positive influence on others in the team and clearly enjoys working with people
• Guest Focused
• Anticipates guests’ needs and is sensitive to people from all cultures
• Has a natural, warm smile and a friendly and passionate approach
• Demonstrates confident, helpful and genuine behavior with internal and external guests
• Delivers their Best
• Has energy and sense of urgency for his/her work
• Resourceful, makes things happen and looks for ways to work more efficiently
• Always looks their best and acts appropriately (e.g. approaching guests, body language)
• Composed
• Able to stay calm under pressure
• Demonstrates maturity and ability to cope with the unexpected
• Never lets personal feelings interfere with delivering the highest standards
• Trustworthy and