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Senior Software Engineer II, Customer Support

Cruise LLC
US Remote, United StatesRemotefull_timeVerifiedPosted 18 May 2023
💰 $146,300/yr

About the role

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

Within Cruise, this Senior Software Engineer II will slot into our Customer Support Platform team, which builds tools that provide any assistance that our riders may seek. These tools anticipate and solve challenges in ways that humanize our technology, enhance the safety of our services, and deepen our relationships with users, even in the most unpredictable moments.

What You’ll Do

  • Mentor junior engineers and help lead projects

  • Drive strong engineering practices and a high bar of quality for our product offerings

  • Work with teams across Cruise to foster a collaborative culture embodying our values

What You Must Have

  • 8+ years of professional experience building and shipping critically important production-level full stack applications

  • Experience building modern front-ends using React, Webpack, Babel, or similar tools

  • Experience building scalable backend APIs using Node.js, Go, or similar languages

  • Experience with relational databases, microservice-based architectures, and common cloud platforms like AWS/GCP/Azure

  • Experience being a Technical Lead of small teams in fast-paced software engineering organization

  • Track record of driving complex Software projects from start to completion, including conception, problem definition, experimentation, iteration, and finally publication or productization

Bonus points!

  • Experience in telephony/synchronous communication related technology

  • Experience in the autonomous vehicle or rideshare industry

 

The salary range for this position is $146,300 - 215,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

  • Our benefits are here to support the whole you:

    • Competitive salary and benefits 
    • 401(k) Cruise matching program 
    • Medical / dental / vision, AD+D and Life
    • One Medical membership
    • Subsidized mental health benefits
    • Flexible vacation and company paid holidays
    • Healthy meals and snacks provided for non-remote employees
    • Paid parental, jury duty, bereavement, family care, and medical leave
    • Fertility Benefits
    • Dependent Care Flexible Spending Account, subsidized by Cruise
    • Flexible Spending Account 
    • Monthly wellness stipend
    • Pre-tax Commuter Benefit Plan for non-remote employees
    • CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here
  • We’re Integrated

    • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

  • We’re Funded

    • GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
  • We’re Independent

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Company

Cruise LLC

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