IT Business Systems Analyst

Requisition ID:  84234 

 

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

 

Position Specific Description

The IT Sales Business Analyst will play a pivotal role in bridging the gap between our sales operations and IT department, ensuring that our technology solutions meet the strategic goals of the sales organization. This individual will be responsible for analyzing sales processes, gathering business requirements, and collaborating with IT and sales teams to implement systems that enhance productivity and support business objectives.

 

Business Analysis and Requirements Gathering:
Work closely with sales stakeholders to understand their processes, challenges, and objectives.
Conduct detailed analyses of current sales processes and systems to identify areas for improvement.
Gather and document business requirements for new IT solutions or enhancements to existing systems through interviews, workshops, and surveys.

 

System Implementation and Optimization:
Collaborate with IT developers and vendors to ensure that business requirements are accurately translated into technical specifications.
Oversee the implementation of new sales systems or enhancements, ensuring they are aligned with business goals.
Conduct user acceptance testing (UAT) to ensure systems meet the needs of sales teams and gather feedback for continuous improvement.

 

Data Management and Reporting:
Ensure the integrity, accuracy, and security of sales data across various IT systems.
Develop and maintain reports and dashboards to provide sales teams with actionable insights and performance metrics.
Support data-driven decision-making by providing in-depth analysis and reporting on sales performance.

 

Stakeholder Collaboration:
Act as the liaison between the IT department and sales teams, facilitating effective communication and collaboration.
Provide training and support to end-users to ensure efficient and effective use of sales systems and tools.
Identify and escalate any issues or roadblocks that may impact the successful implementation of sales IT solutions.

 

Continuous Improvement:
Proactively identify opportunities to enhance sales processes through technology and best practices.
Stay updated on industry trends and emerging technologies, integrating relevant advancements into sales IT strategies.
Develop and maintain documentation, including process maps, user guides, and training materials.

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

• Develops a strong familiarity with business processes that are in their area of business focus
• Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members
• Applies analytical skills within functional area to decompose work into manageable value-based units
• Responds to requests, identifies conflicts, and makes recommendations where needed
• Devises or modifies procedures to solve complex problems
• Uses knowledge of business processes to identify interdependencies and functional gaps
• Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
• Contributes to the application testing process (directly or to support end users)
• Creates and updates documentation, as appropriate, for selected project framework
• Maintains a familiarity with market trends in technology
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Bachelor’s or Equivalent Experience
• Experience: 2+ years

Preferred Qualifications

• None

 

NextEra Energy offers a wide range of benefits to suppo