Mainstreet Kansas City, MO - Theatre Staff

JOB OVERVIEW
This position merges both frontline staff with the sale of alcohol products. You may serve classic
cocktails and exciting new beverages to our guests, or pre-packaged bottles of wine and beer.
You will greet Guests, learn about their preferences, prepare, and serve classic cocktails or
packaged alcohol, sell concession items, food to go, and movie tickets. You will also upsell items,
utilize proper equipment and ingredients, and handle basic cleaning duties.
This position requires you to work during the evening, on weekends, and occasionally on
holidays.

RESPONSIBILITIES
Job Duties include but are not limited to:
▪ Greeting Guests, reading, and listening to people to determine beverage preferences,
making recommendations, and taking drink orders, and make the guests feel welcome.
▪ Checking identification to ensure Guests are the legal age to purchase alcohol.
▪ Maintaining a positive, empathetic, and professional attitude toward guests at all times.
▪ Responding promptly to guest requests.
▪ Ensure customer satisfaction and provide professional guest support.
▪ Adhering to all food safety and quality regulations.
▪ Handling cash, credit, and debit card transactions, ensuring charges are accurate and
returning correct change to patrons, balancing the cash register.
▪ Maintaining a clean work and dining area by removing trash, cleaning tables, and
washing glasses, utensils, equipment, etc.
▪ Ensuring the cleanliness of the entire bar and concession area including counters, floors,
liquor wells, liquor bottles, all equipment, ice wells, etc.
▪ Staying current on new releases and upcoming movies.
▪ Be knowledgeable of the items offered by the theatre and bar including prices.
▪ Completing any other duties as delegated or directed by your supervisor.

QUALIFICATIONS
▪ Must be at least 18 years old at the time of hire to sell packaged alcohol.
▪ Must be at least 21 years of age to mix drinks or pour drafts.
▪ Must complete online training course of responsible serving of alcohol.
▪ Positive attitude and excellent communication skills.
▪ Have a neat appearance.
▪ Engaging and friendly personality.
▪ Efficient, observant, knowledgeable, and personable.
▪ Must be able to work quickly in a fast-paced environment.
▪ Proven working experience or knowledge of mixing, garnishing, and serving drinks is a plus.
▪ Obtain a Health Department “Food Handler’s Permit” within 30 days of hire if required by
individual state law or the local Health Department.

PHYSICAL DEMANDS
Physical demands include but are not limited to:
▪ The employee will be required to stand, walk, sit, use hands, handle, or feel, reach with
hands and arms, stoop, kneel or crouch. Reasonable accommodations for disabilities will
be provided, both short term and permanent.
▪ Must be able to move and transport up to 35 lbs