Business Analyst

Req ID: 302962 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in REMOTE, Kentucky (US-KY), United States (US).

Job Description:

The IT Business Analyst/Product Owner monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

 

The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

 

Required Qualifications

• Bachelor's degree
• 1-3 years experience in/ Knowledge of Product Owner and/or equivalent technical experience with managing consumer-based identity and access control platforms
• Excellent interpersonal skills with the ability to manage, influence, negotiate and collaborate with a variety of stakeholders with often conflicting priorities and requirements.
• Self-motivated and able to work in a fast-paced environment.
• Demonstrated knowledge and experience in technical design and practical implementation of IT solutions.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

 

Preferred Qualifications

• SAFe Product Owner/Product Manager Certification
• Working knowledge of cyber security concepts, cloud and tools including Identity Access Management (IAM).
• Experience delivering solutions in both a traditional waterfall and agile environment.
• Significant experience using Azure DevOps, Jira, or other work management tools.
• Comfortable with ambiguity and facilitating discussions to explore the best possible solutions and possess the ability to lead. 
• Excellent communication and presentation skills.

 

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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