Housing Monitor & Security Guard

Location: The Salvation Army Gainesville, Georgia
About this opportunity:
Accepts and processes residents staying in a housing facility overnight; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order. monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; guards the security and safety of Salvation Army facilities and buildings to ensure compliance with shelter rules and policies and to protect the safety of staff and clients.
Key responsibilities:
• Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time
• Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
• Checks clients into the housing facility; prepares and monitors client intake cards; prepares resident roster and maintains resident property records. Responsible for turning away clients who are banned, intoxicated, not current with tuberculosis testing, listed on sex offender registry, or otherwise ineligible for shelter accommodations.
• Prepares and distributes meal tickets and laundry tokens; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Obtains clients signature on forms as well as house rules and regulations.
• Completes required paperwork representing client intake for the day; inputs data into the computer to maintain computer records and generate client lists.
• Sort’s client intake cards in numerical order and files remaining intake cards of clients who did not check into the housing facility for the evening.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
• Answers telephone and respond to questions regarding the housing operations.
• Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time.
• Directs clients to appropriate agencies for their special needs.
• Opens and closes the house doors at designated hours of operation. Ensures all exterior and office doors are locked and secured after business hours.
• Monitors client's behavior and activities to ensure compliance with program, and facility rules guidelines; directs clients in a trauma-informed way of the appropriate behavior to stay in the program/facility.
• Checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any fire hazards, unsafe conditions, or unique situations occurring on assigned shift are reported.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.
• Maintains awareness of activities occurring outside of the building; ensures that vehicles are parked in designated areas; ensures property is not vandalized.
• Monitors telephones, security cameras, and fire alarm system; notifies proper authorities and supervisor when emergency assistance is needed.
• Monitors and assists clients signing in/out of the facility; ensures compliance with program/facility rules.
• Investigates, reports, responds according to shelter standards, to any suspected contraband or inappropriate items which jeopardize the security, and safety of other clients, and staff.
• Maintains visual contact with clients on a regular scheduled basis; records violations of program regulations and completes required reports; notifies the Director in a timely manner.
• Performs other duties as assigned.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Knowledge of security practices and procedures.
• Ability to influence and control human behavior and enforce security rules and guidelines.
• Ability to respond to emergencies quickly and in a calm and effective manner while maintaining control and initiating the proper corrective actions.
• Ability to communicate effectively with clients to control, lead, and motivate behavior.
• Ability to work with the public encompassing all types of behaviors.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to use/operate general office equipment such as photocopy machine, telephone, computer, intercom system
What we are looking for in you:
• High School Diploma or G.E.D.
• Two years of progressively responsible experience in