Remote Insurance Products Configuration Analyst (Ex-Underwriters or Insurance Brokers)

About the Role

As a Wunderwriter, you’ll play a key role in supporting SchemeServe customers by:

• Building and maintaining insurance products (or schemes) on our platform.
• Troubleshooting issues and responding to support requests.
• Helping new clients bring their insurance products to life, from understanding their requirements to getting their products up and running.

You’re the perfect candidate for this role if you:

💻 Know your way around Word and Excel – no need to be a tech expert, but you’re comfortable with everyday tasks.

🛡️ Have a solid foundation in insurance – you possess experience in the insurance industry, understand its nuances, and talk the same language as our customers.

🧩 Prefer problem-solving over selling insurance – challenges excite you and you enjoy working with insurance products and platforms but prefer problem-solving to selling policies.

👥 Thrive on teamwork and relationships – you enjoy working with people and building strong connections with both teammates and customers.

🚫 Aren’t looking for a developer role – if coding isn’t your thing but you love working with digital tools, this is the perfect fit!

🔧 Have a keen eye for improvement – you take pleasure in fine-tuning processes to achieve optimal results and efficiency.

🧐 Seek to understand the 'why' – you’re not just a ‘tick-the-box’ person but value understanding the reasons behind your actions.

🔍 Are naturally curious – you love learning new things, asking questions, and figuring out better ways to do things.

🤝 Are dependable – people can count on you to follow through, stay organized and keep things running smoothly.

🎭 Stay authentic – you bring your true self to work, communicate openly and value honesty in your interactions.

⚡ Work swiftly and efficiently – you get things done without unnecessary delays, balancing speed with attention to detail.

🚀 Are daring enough to challenge the norm – you’re not afraid to speak up, bring fresh ideas and try new approaches.

Requirements

Essential:

• Background in insurance or underwriting (at least 2yrs+).
• UK based (although the position is fully remote).

Nice to have (but not essential!):

• Experience as a Configuration Analyst or as a Business/Systems Analyst for SaaS insurance software solutions (no coding is required).

We’re looking for the right person, not just a checklist of experience—so if this sounds like you, we’d love to hear from you!

Note for Recruiters:

We are not currently accepting applications from recruitment companies that we already have a working relationship with. You are welcome to send an email if you really want, but it will be ignored. 😊

About SchemeServe

At its heart, SchemeServe is all about making insurance simple. Our platform helps insurance brokers, MGAs, and insurers design, build, and manage their own insurance products (or ‘schemes’) with ease. Some of our customers build their schemes themselves, while others rely on our expert Wunderwriters—which is where you come in!

We’ve always been a fully remote company, but we still love getting together. Twice a year, we meet in person for Team Retreats - one in March and another in September. These are all about sharing ideas, relaxing, and building real conne