Customer Service Representative
SpearAbout the role
Spear is seeking a passionate and reliable remote Customer Service Representative.
You would be required to be in New York for three weeks of training.
INTRINSIC RESPONSIBILITIES:
Serve as a liaison between patients and therapist with a focus on customer service and providing accessibility to care. Facilitate patient visits and appointment scheduling for therapists. Handle all aspects of appointment scheduling, including accurate data entry, answering incoming phone calls, handling online appointment requests and contact requests. Customer Service Representatives are expected to be proficient in all the aforementioned areas.
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