Community Health Engagement Lead

Wider Circle is looking for a Community Engagement Lead in South Loop, Chicago to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-on-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply!

Responsibilities

• Program Leadership: 
• Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health.  
• This means leading events, virtual and in person and creating a community of connected members. Members should, under your leadership, connect with each other, attend events frequently and support each other. 
• As a community engagement lead, you will be seen as a lead to others in the organization supporting and leading your peers as needed by your manager.
• Event Planning and Hosting: 
• Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes.
•  Planning includes venue search, prep, and outreach to members to confirm their attendance to your events. 
• Assisting peers and others with venue support and event planning as needed. 
• Member Engagement:
•  Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement.
• Meet monthly requirements as it relates to member engagement, member attendance and helping members solve care needs. 
• Documentation: 
• Record member interactions ( all member outreach, attendance and attempts to contact members) for effective tracking and reporting, through wider circles online digital systems, in a timely manner. 
• Leadership Identification: 
• Identify natural leaders within the community and invite them to serve as Wider Circle Ambassadors, enhancing member connections and event coordination. Ambassadors help support and grow communities, while encouraging a sense of purpose with our members. 
• Prospective Member Outreach: 
• Connect with potential members, developing personalized plans to enroll them in the Connect For Life program. This could be via phone, 1:1 in person engagement or at events. 
• Liaison and Partnerships: 
• Serve as a liaison, connecting members to their health plans and to each other. Support members in needs as it relates to helping them with health care services, doctor appointments or assisting them in closing care gaps. 
• Establish partnerships with local community-based organizations to broaden the range of services available to our members. CEL Not CES
• Accountability:
•  Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data.
• Manage your time and ability to track and report out on hours worked in a remote environment.
• Support your Area Manager is assisting CES in their role, this can include training, shadowing or providing support to associates needing assistance. 
• Ability to support your membership and hit required standards with little to supervision. 

Additional Responsibilities: These may be required based on your location and company need.

Physical Demands:

To successfully fulfill this role, you must be able to perform the following essential functions:

• Safely and consistently drive to public places up to 30 miles away from your home.
• Frequently carry up to 30 pounds of supplies.
• Comfortably stand and speak publicly, projecting your voice in indoor and outdoor spaces.
• Sit, stand, and walk routinely during events to interact effectively with members.
• See and hear well enough to interact with members in person or by phone and respond to member questions.
• Use a computer to view, enter, and update information in different systems.
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