Manager, Risk and Process Transformation Consultant

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Learn more at captechconsulting.com.

Job Description

Manager, Business Transformation Consultant at CapTech will work side-by-side with key business and technical stakeholders to lead and manage business process improvement projects.  Our Business Transformation Consultants are also able to function as Process Engineers and Business System Analysts who work with client stakeholders to elicit solution requirements, drive the solution design, identify, access, and mitigate risks, and ensure the finished product meets the needs of the business, adheres to all regulatory requirements, and minimizes compliance risk. Our Business Transformation Consultants engage in diverse projects, encompassing the analysis and enhancement of processes and essential technologies utilized across various domains including critical business applications, mobile and content management systems, as well as large integration and modernization efforts spanning multiple lines of business. Business Transformation Consultants at CapTech bridge the gap between business, regulatory, and technology to ensure solutions provide the value the business needs as well as being scalable and maintainable to support the ever-changing needs of the organization. Business Transformation Consultants are called upon to provide leadership through experience and help shape the strategy of our clients. 

Specific responsibilities for the Manager, Risk and Process Transformation Consultant position include: 

• Quickly become familiar with client business challenges and technologies to act as a SME and trusted advisor to client stakeholders. Develop and manage strong client relationships, ensuring alignment with client needs, and navigating complex discussions around risk and compliance challenges. 

• Work closely with clients to drive the execution of risk management initiatives, improve control frameworks, and fortify governance practices 

• Support clients in understanding and complying with regulatory requirements and industry standards concerning risk management 

• Ability to lead and drive process improvement projects that include improvements to processes as well as Lean Six Sigma tools and methodologies that facilitate those processes with a focus on reducing risks and ensuring compliance.  

• Conduct deep-dive root cause analysis (RCA) to identify and document potential risks and compliance gaps 

• Develop and implement strategies to mitigate risks, and establish controls to ensure risks are captured, reported, and mitigated in a timely manner  

• Reduce risk by streamlining and standardizing processes and procedures. Connect the dots amongst various stakeholders and functions within an organization to understand how changes will impact the end-to-end process and what regulatory gaps need to be rectified.  

• Analyze processes to identify key risks, inefficiencies, and improvement opportunities, as well as provide strategic recommendations to overcome current state challenges and capitalize on improvement opportunities. 

• Act as key player in a team environment through all phases of the delivery lifecycle. 

• If appropriate, assist the technical team in solution design including data modeling, interface design, and state transition definition. 

• Analyze data to understand the current state data structures and quality and how the data might impact the business objectives of the client. 

• Bridge technical, regulatory, and business perspectives to ensure the delivery of high-quality, compliant solutions that drive client success. 

• Evaluate the current state of an organization and work with the client to define the desired future state. 

• Perform gap analysis to identify capability gaps within the organization and propose and evaluate alternative solutions that will fulfill the business needs. 

• Coordinate integration and user acceptance testing activities. 

• Work with client stakeholders to understand high level business needs and elicit detailed requirements using various methods. 

Qualifications

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