Manager, Product Management - Credit Review

Manager, Product Management - Credit Review

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?  If you answered yes to all of these questions, then product management at Capital One may be a fit for you

As a Manager, Product Management - Credit Review, your responsibilities include, but not limited to:

• Direct the day-to-day efforts for a patented custom workflow application that empowers users to provide assurance and oversight for the Board of Directors and Regulatory Community

• Manage the day-to-day priorities and execution for a team of 10+ Engineers

• Foster a collaborative team environment by building relationships with Business partners, plus Risk Product, Technology and Design partners  

• Partner with the business stakeholder to gather new requirements and with technology team to deliver new features to support business needs 

• Deeply understand the analytical needs of Credit Review and partner with them to identify opportunities for improvement

• Prioritize the Product Backlog to maximize business and customer outcomes

• Incorporate design thinking and analytics to inform product design

• Enable collaboration and ensure communication between teams

• Support the team with escalation and resolution of impediments

• Conduct training to our business customers regarding the new features of our products

 

In this role, you’ll be expected to demonstrate proficiency in four key areas

Human Centered 

• You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

• You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

• You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences

Business Focused 

• You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

• You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

Technology Driven

• You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems

• You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead

• You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing

Transformational Leadership 

• You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence 

• You’ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea