IDEXX BioAnalytics Account Manager - US-Northeast Biotech/Pharma

IDEXX is the global leader in diagnostics and technology for animal health.  Founded in 1983, we continue to see outstanding double-digit growth in all of our divisions. IDEXX BioAnalytics division, a subset of IDEXX, focuses on the research community. We are a dynamic and growing division of IDEXX, focused on preclinical laboratory testing services, biologic materials testing, and animal health monitoring testing services.  

IDEXX BioAnalytics’ scientific expertise takes a novel approach to the discovery of new diagnostic tests that supplement a robust portfolio of products and services. We partner with Pharma, Biotech, and Academia (the scientific community) to improve animal and human health.

For more information, visit www.idexxbioanalytics.com

Responsibilities:

• Responsible for selling IDEXX Preclinical testing services, Histopathology services, Biological Material testing services, Animal Health Monitoring Lab services as well as central lab testing for Veterinary Clinical trials.

• Establish and maintain relationships of existing and potential customers, including preparing and following up on quotations and bids.

• Deliver seminar-type presentations to individuals or groups of potential and existing customers on our complete range of services.

• Assist customers with questions of a technical nature concerning lab services.

• Coordinate and drive educational seminars in Key Strategic areas.

• Attend and participate in Trade shows, including booth duties, leads generation, and follow-up.

• Complete all sales administration, including completing all Salesforce.com requirements & territory management activities.

• Business review participation, including presentation of financial models, cost justification, comparison, and market feedback.  Communicate competitive issues to leadership.

• Responsible for customer billing questions, assistance in resolving disputes, collections, and customer satisfaction.

• Achieve and maintain technical knowledge and situational fluency of Bioresearch Market.

What do you need to succeed?

• B.S. Biology, Chemistry or other Life Science Related Field

• Masters Degree or advanced preferred

• 4-5+ years of successful Life Science, Research, or Preclinical sales experience in the life-science market required, animal model sales experience required

• Must have a minimum of 2 years of laboratory experience “on the bench” in life science research strongly preferred, including animal studies

• Previous experience selling into top Life Science Pharma/Biotech accounts.

• Experience selling into  life science research markets

• Strong experience and understanding of comparative research and animal studies

• Demonstrated ability to develop, grow and manage customer relationships

• Strong Territory Management and Organization - ability to successfully manage and grow a multi-state territory

• Demonstrated strong sales and closing skills as well as consultative sales

• Documented track record of success in achieving sales goals.

• Strong interpersonal skills – Ability to build strong customer relationships, and build outstanding relationships with customers & colleagues

• Skilled in needs assessment and able to develop customer-specific solutions.

• Professionally mature, with flexibility and the ability to adapt to an independent and team-oriented environment.

• Integrity, keeping commitments to colleagues, customers, and the company

• Must possess a valid driver’s license

• Experience with Salesforce.com highly preferred

• Some overnight travel will be required, up to 25%.

WORK ENVIRONMENT:

This position involves a potential for exposure to chemical and biological agents known to cause disease in humans, radioactive materials, and the use of hazardous materials as defined by the OSHA Hazard Communication Standard (29CFR).

A complete list of such chemicals is available from the department supervisor