GMX Internal Communications Coordinator

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role

The GMX Internal Communications Coordinator plays a key role in helping the GMX Organization communicate clearly, consistently, and effectively. This role supports the development and execution of GMX internal communications by maintaining editorial systems, coordinating communication rhythms, and ensuring leaders and teams have the tools they need to tell eBay’s business and strategic narrative with confidence.
 

Working closely with the Global Communications senior partners, and GMX leaders, this role ensures that GMX employees: understand priorities across Focus Categories, C2C, eBay Live, and our Global Footprint (Shipping & Cross-Border Trade); see how employees’ work contributes to eBay’s mission; and stay connected to the organization’s progress and impact.
 

This is an ideal opportunity for a communications professional who is highly organized, editorially minded, adept with AI tools, and eager to grow in a fast-paced, global environment. 

Schedule: Monday - Friday; 9:00AM - 5:00PM.

What You Will Accomplish:

Editorial & Narrative Support

• Support the development and maintenance of the GMX strategic narrative and editorial themes.

• Help translate business priorities into clear, consistent messaging across communications channels.

• Ensure messaging aligns with company priorities and internal communications standards.

Editorial Calendar & Communications Rhythm

• Maintain a GMX editorial calendar, tracking key achievements, updates, and communication moments.

• Coordinate timelines, approvals, and content flow to ensure communications are delivered on time

• Support the planning and execution of GMX forums, including Town Halls, leadership meetings, special events, and internal activations

Leadership Communications Enablement

• Assist in preparing communication materials for GMX leaders, including talking points, briefing notes, and updates.

• Provide editorial support to ensure messaging is clear, concise, and aligned with the GMX strategic narrative.

• Use tools like ChatGPT, Gemini, or internal AI tools to draft messaging, summarize feedback, and create reusable templates

Channel Management & Governance

• Support the management and optimization of GMX communication channels, including Slack, email, and eBay’s intranet and internal video channels

• Ensure content is published accurately and consistently across platforms.

• Help define and reinforce channel standards to improve clarity and reduce noise.

Listening & Insights Support

• Identify trends and communication gaps, analyzing feedback from GMX employees to understand communication effectiveness.

• Track engagement metrics and use AI to summarize insights to inform future communication strategies.

• Support quarterly insight reporting and recommendations for improvement.

Communications Infrastructure & Coordination

• Maintain communication infrastructure such as distribution lists, aliases, and content repositories.

• Ensure communication tools, templates, and systems remain organized and up to date.

• Partner with cross-functional teams to support communication initiatives and projects as needed.

What You Will Bring:  

Required:

• Proven experience in int