Account Executive

Our mission 🚀

We are living in exciting times where technology and digital transformation improve and disrupt businesses and their supply chains on a daily basis. At Kbrw, we’re disrupting the tech supply chain and we aim to facilitate this transformation through high-performing software, driving our consistent growth. And guess what? You can help us achieve our vision! 🙌

Born in 2009, we are a leading European software-as-a-service (SaaS) company on a mission to build robust, high-quality long-lasting projects. Our high performance cloud-native flagship solutions, such as Order Management System (OMS) and Warehouse Management System (WMS), helps complex businesses implement new omnichannel operations, orchestrate critical business processes, and improve customer promises across all business channels. We meet the highest IT requirements by achieving performance, robustness, configurability, easy integration, while also mitigating IT risks.

Kbrw is self-founded and has grown significantly over the last five years, with a 30% increase in its headcount and its revenue every year📈. Our solutions are already used by seven CAC40 companies and deployed in over 16,000 sales outlets in more than 120 countries, managing a total transaction value in excess of €30 billion!

With offices in 🇫🇷 Paris, Bordeaux, Lille, Clermont-Ferrand, 🇬🇧London, 🇪🇸Barcelona and 🇨🇳Shanghai our reach is global and we aim to reach 200+ employees by 2024

Let’s talk about our KAM Team ✨

The Account Management team is looking for a new member ! We focus on business development within existing account (+20 international groups), overseeing cross-sell and upsell opportunities, contract renewels and strategic client relationships.
We collaborate closely with the Delivery and Product teams to ensure a consistent client experience, maintain high satisfaction levels, and advocate for the customer within the organization.

What will I be doing? 👀

The Account Executive – Business Development for Existing Clients is responsible for exploring and developing business opportunities within our current client portfolio. This involves engaging with different departments, subsidiaries, and regions of the client organizations, identifying new leads, and ensuring the successful management of renewals and upsell opportunities.

Responsibilities

1. Developing Business Opportunities

• Build annual account plans for each client to pinpoint growth potential.

• Navigate client organizations to initiate discovery meetings with other subsidiaries, departments, or regions.

• Identify and engage key decision-makers to create new opportunities.

• Prepare and lead discovery meetings and strategic exchanges with stakeholders.

• Promote Kbrw during client events, Kbrw-hosted events, and public events.

2. Managing Opportunities

• Lead proposals and responses to RFPs.

• Coordinate responses with internal teams to ensure relevant and competitive proposals.

• Negotiate terms and conditions

• Monitor the progression of opportunities through to the closing process.

3. Handling Renewals and Contract Management:

• Proactively track contracts to ensure timely renewals.

• Manage necessary contract adjustments in collaboration with legal and delivery teams.

• Maintain an up-to-date understanding of all contractual commitments with clients.

4. Client Relationship Management and Follow-Up:

• Build and nurture strong, long-term relationships with client decision-makers and influencers.

• Provide regular follow-ups on ongoing opportunities and interactions.

• Document and update client information, including KPIs, contact points, and organizational insights.

5. Marketing Alignment and Partnerships:

• Collaborate with marketing teams on inbound and outbound campaigns aligned with key account opportunities.

• Participate in meetings with partners to track joint activities and identify synergies.

6. Key Performance Indicators (KPIs):