Director, Product Marketing (Platform)

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:  

The Director, Product Marketing will drive the go-to-market strategy and execution for Diligent’s Platform business unit, which includes a diverse set of solutions core to Diligent’s long-term business success, including the “Diligent One Platform”. The role is responsible for translating product capabilities into compelling customer value, enabling commercial teams, and ensuring successful product launches and adoption. You will work cross-functionally with Product, Sales, Marketing, Enablement, and Customer Success to bring platform innovations to market and fuel growth across customer segments. 

We are seeking a forward-thinking Product Marketer with a proven track record of leveraging AI-powered tools to streamline workflows, analyze market data, and enhance productivity. The ideal candidate will have experience using AI for content creation, campaign analysis, and competitive intelligence, and will bring a data-driven, automation-first mindset to our go-to-market strategy. 

This is a high-impact, hands-on role ideal for a marketing leader who thrives on execution, storytelling, and cross-functional collaboration. It’s also a great opportunity for a rising professional to take the next step in their career, with the potential to build and lead a team as the business grows. 

 

Key Responsibilities: 

• Go-To-Market Strategy & Execution: Lead GTM planning and execution for platform capabilities, ensuring alignment across product, sales, marketing and other key stakeholders.  

• Positioning & Messaging: Develop clear, differentiated messaging and for the Diligent One Platform vision and its supporting solutions tailored to key personas.  

• Sales Enablement: Create and deliver sales tools, training, and collateral that empower commercial teams to effectively position the Diligent One Platform and sell its supporting offerings.  

• Market Insights and Analysis: Provide foundational insights including market analysis, TAM, ICPs, personas, customer journey mapping, competitive analysis, and Voice of Customer (VoC) to guide marketing and product decisions. 

• Content Development: Collaborate with content and marketing campaign teams to develop high-impact assets including product slicks, presentations, videos, and web content.  

• Campaign Design: Develop multi-channel campaigns (digital, content, events, web) in partnership with Demand Generation, Field Marketing and other marketing functions to drive awareness and pipeline.  

• Pricing and Packaging: Define strategies for pricing, packaging, and product-market fit to align with both new customer acquisition and customer expansion opportunities. 

• Performance Measurement: Define success metrics and