Team Lead, Facilities & IT

About GoBolt

Our Mission:

At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

We're building North America’s largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!

About the Role

As the Facilities & IT Team Lead based at our Buena Park, Los Angeles fulfillment center, you’ll be responsible for overseeing all aspects of IT operations within the warehouse environment. This includes managing hardware and software systems, supporting automation and WMS implementation, maintaining network stability, and leading on-site IT initiatives that keep the fulfillment center efficient and connected.

You’ll be both strategic and hands-on — troubleshooting, guiding local staff, and collaborating with central technology teams to implement best-in-class systems and infrastructure.

Schedule: 6pm-4am, Full Time

Hourly: $25-$28 per hour

What You’ll Do

IT Management & Infrastructure

• Manage daily IT operations and maintain infrastructure (network, servers, Wi-Fi, and security systems) across the fulfillment site, ensuring system configuration, uptime, and reliability.
• Lead and execute IT projects, including hardware upgrades, system integrations, and automation rollouts.
• Partner with Operations and Corporate IT to support WMS and other key operational platforms.
• Implement and enforce IT security policies, access controls, and monitoring for site compliance.

Asset Management & Technical Support

• Oversee Asset Management, including the inventory, deployment, maintenance, and repair of essential fulfillment hardware (scanners, printers, handhelds, etc.).
• Serve as the escalation point for local IT support (Tier 1), providing timely resolution for all on-site hardware and software issues.
• Develop and execute preventive maintenance schedules to minimize equipment downtime.
• Maintain accurate inventory records for all assets, equipment, and supplies.

Fulfillment, Leadership & Training

• Provide technical support and training to new and existing staff on proper use, care, and basic troubleshooting of operational hardware to maximize system adoption.
• Lead or coordinate team work streams within the fulfillment center, ensuring efficient completion of tasks.
• Actively participate in inbound and outbound logistics tasks (receiving, picking, packing, and shipping).
• Identify process bottlenecks and propose solutions for process improvement in hardware utilization and fulfillment workflows.

What You Bring

• 5+ years of IT experience, with at least 2 years in a warehouse, manufacturing, or logistics environment.
• Proven experience managing IT infrastructure in high-volume operations (scanners, printers, handhelds, WMS).
• Strong knowledge of networking (LAN/WAN, Wi-Fi), hardware setup, and systems troubleshooting.
• Hands-on experience with Google Workspace, Jumpcloud and Hexnode MDM (Or similar MDM).
• Familiarity with warehouse automation or robotics systems is an asset.
• Excellent communication and problem-solving skills — you thrive under pressure and can think on your feet.
• Experience working in a start-up or high-growth environment is a plus.
• Be willing to travel to support other sites with their IT Ops

Why Us?

We are innovative, goal-oriented, and are always on the sear