Fractional Business Officer Team Lead

The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Fractional Business Officer Team Lead to join our team!

The Fractional Business Officer Team Lead leads the FBO Department while also directly serving a smaller portfolio of clients. This role acts as a strategic partner to law firm leadership teams, driving operational excellence, improving performance, and implementing growth strategies.

This leader balances departmental oversight with hands-on client work, dedicating time per month to direct FBO service delivery to up to 15 total clients. The ideal candidate is an experienced executive with strong leadership abilities, deep operational knowledge.

WHAT'S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

💰 BONUSES - An opportunity to earn quarterly bonuses based on performance. 

☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – Simple IRA WITH a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

The salary for this role is $125,000.

Key Responsibilities:

• Department Leadership:
• Serve as the leader of the FBO Department, promoting a positive, productive, and collaborative culture.
• Participate in the sales process as needed, clearly articulating the value of FBO services to prospective clients.
• Lead weekly FBO Level 10 (L10) Meetings to ensure alignment, visibility, and issue resolution.
• Conduct weekly one-on-ones with direct reports to provide guidance, coaching, and accountability.
• Drive team KPI creation, tracking, and achievement.
• Lead resource planning and ensure proper allocation across client workloads.
• Develop, optimize, and standardize departmental processes to enhance efficiency and operational excellence.
• Client Service:
• Maintain a direct service workload of approximately 15 clients per month, providing FBO services to multiple law firms.
• Guide clients in operational planning, financial management, performance improvement, and strategic growth.
• Compile and deliver reports on client performance, internal team metrics, and departmental outcomes to senior leadership.
• Workshops & Events:
• Present at and support company workshops, Master Circle sessions, and weekly trainings as needed.

Requirements

• Executive Leadership:
• Minimum 10 years in an executive role managing at least 5 direct reports, with proven experience in accountability, goal setting, and KPI tracking.
• Legal Industry Expertise:
• At least 3 years working directly with law firms in a coaching, consulting, or fractional capacity.
• Operational & Financial Acumen:
• Must have built and managed operations for a company with $5M+ annual revenue.
• Experience owning and managing a company budget.
• Tech Proficiency: 
• Skilled in Google Workspace and Microsoft Office applications.
• Professional Skills:
• Highly organized, adaptable, proactive self-starter.
• Strong strategic advisory capabilities across operations, technology, and financials.
• Excellent verbal and written communication.
• Strong interpersonal and relationship-building skills.
• Skilled in sales and value communication.
• Creative problem-solver with the ability to think outside the box.
• Assessments & Systems: 
• Experience with Kolbe, DiSC, or Predictive Index.
• Software Familiarity: 
• CRMs, CMS, intake platforms, and accounting systems.
• Travel: 
• Ability to travel for quarterly workshops as needed.

Benefits

SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.

Bottom Line: We change lives. Want proof? Read our Google My Business reviews.

There are three parts to our business