Retail General Manager

LEAD THE ADVENTURE – GENERAL MANAGER OPPORTUNITY
 

Our new retail location in Paducah, KY will be 70,000-square-foot and adjacent to the Kentucky Oaks Mall, a premier commercial hub situated along I-24, just north of the intersection with Highway 60. 

Since its founding in 1972, Bass Pro Shops has blazed a new trail in the retail experience for outdoor enthusiasts. As millions of families know, a trip to a Bass Pro Shops is more than a retail experience; it’s an adventure, a mini-vacation, a celebration of nature and an educational and enriching outing for the entire family. 

Conservation forms the heart and soul of Bass Pro Shops and is an ethic that dates to the earliest days of the company. Alongside the customers they serve, Bass Pro Shops over the past decade has proudly donated more than 10% of earnings to support conservation efforts in local communities and across North America. 

 
 
ABOUT THE ROLE – YOUR NEXT BIG CATCH 

At Bass Pro Shops, we don’t just sell outdoor gear — we inspire people to connect with nature and each other. As General Manager, you’ll lead from the front, guiding daily store operations while cultivating a culture rooted in customer service, team spirit, and legendary outdoor heritage. You’ll drive results, energize your team, and create customer experiences that embody our reputation as one of the most beloved retailers in the country. 
 
 
WHAT YOU’LL BE TRACKING:  
Lead with purpose: Manage the store leadership team and indirectly, all other department leaders and associates. 

Hire and inspire: Ensure the store is staffed with friendly, knowledgeable team members by participating in hiring, training, coaching, and development. 

Create Legendary Experiences: Champion a world-class customer experience that reflects our passion for the outdoors. 

Reel in Results: Meet or exceed all sales, payroll, and profit targets while maintaining operational efficiency. 

Keep it Running Smoothly: Monitor store inventory, cash handling, operating accounts, and compliance to ensure integrity across all store systems. 

Bring the Brand to Life: Bring corporate merchandising, marketing, and promotional strategies to life on the floor. 

Keep Camp Clean & Safe: Ensure the store environment is organized, well-maintained, and safe for both customers and associates. 
Problem-solve with confidence: Resolve customer concerns and associate issues efficiently, professionally, and with integrity & care. 
Promote our programs: Assist customers in exploring our CLUB Membership, VOC, and In-Store Pickup offerings to enhance their experience. 
Foster the Culture: Lead by example, foster team unity, and uphold our comp