Manager, Talent Acquisition - Field Support

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

Shake Shack, the next-generation burger joint is hiring a smart, optimistic, and detail-oriented management recruiter who has a passion for the hospitality industry. In addition to leading a team of Field Talent Acquisition Partners, this is a hands-on full cycle recruiting role requiring the ability to effectively source, attract, recruit, and hire talent for management positions throughout the Shake Shack Organization with a primary focus on restaurant operations and our fleet of locations.

 
The ideal candidate has high-volume recruiting experience in a fast-paced environment and is capable of building trusted relationships internally to deliver exceptional service to Hiring Managers. By partnering with Hiring Managers, this person will work remotely to proactively engineer our leadership teams and hire the best in our industry!  

Key Responsibilities 

• Full-Cycle Recruitment: Drives management recruitment efforts to source and hire top talent while ensuring our company standards are being upheld with every hire. 

• Team Leadership: Leads a team of Talent Acquisition Partners to support hitting department goals and initiatives. 

• Management Planning: Works with the Hiring Managers to proactively build strong teams by identifying internal management promotions, managers on planned attrition and transfers. 

• Strategic Talent Recruitment: Develops a short- and long-range recruiting strategy to proactively address our aggressive expansion plans that target college recruiting opportunities, job boards, industry networking strategies, referral programs, websites, recruitment advertising on social media channels and professional recruiting agencies. 

• Tools and Collateral: Participates in creating and monitoring activities that impact employment branding awareness (employment advertising, collateral, website and posting content).
   

Skills & Knowledge 

• Strong written and verbal communication skills 

• Collaborative work style and ability to solicit help from other departments to get results 

• Analytical thinker who can conceptualize and analyze both business problems and solutions 

• Ability (and desire) to work in a fast-paced, high growth, rapidly changing environment 

• Applicant Tracking System Proficiency (Preferably Workday Recruiting experience) 

Experience 

• Minimum 4 years of full-cycle recruitment experience in the hospitality or related industry 

• Experience leading small teams 

• Experience conducting searches for positions from entry to senior level 

• Proven track record of meeting monthly hiring targets working as a remote recruiter 

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: