Senior Product Manager - Services

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.

This role is located Mountain View where we are onsite 3 days a week in office. 

Summary Of How You Will Impact Skylo

As a Senior Product Manager (Services) at Skylo, reporting to the VP of Product, you will play a pivotal role in shaping the future of our connectivity platform. You will own the product strategy and execution for key future services beyond SOS/SMS, defining and commercializing new service offerings that leverage our unique network capabilities. By developing a deep understanding of our diverse customer and partner base, including MNVOs, MNOs, OEMs, and chipset/module makers, you will define and deliver products that address their evolving needs. You will collaborate closely with internal technology teams to bring innovative services to market, driving customer adoption and Skylo's growth. Your technical expertise and product vision will be crucial in navigating the complexities of our technology and ensuring we maintain our position at the forefront of the industry. You will be a key contributor to Skylo's success, bridging the gap between cutting-edge technology and market demands.

How You Will Contribute 

• Own the product roadmap: Define, prioritize, and maintain a clear product roadmap for Skylo's service offerings aligned with the overall company strategy.
• Engage with diverse customers: Proactively engage with a diverse range of customers and ecosystem partners (MNVOs, MNOs, OEMs, chipset/module makers) to deeply understand their needs, pain points, and use cases. Translate these insights into actionable product requirements for new services.
• Collaborate cross-functionally: Collaborate effectively with engineering, marketing, sales, and other internal teams to define, develop, and launch new services. Foster clear communication and seamless collaboration throughout the entire product lifecycle.
• Define and commercialize new services: Partner with internal technology groups to define and commercialize new services from concept to launch. This includes defining detailed product specifications, developing robust go-to-market strategies, and meticulously tracking performance.
• Analyze market trends: Stay ahead of industry trends, the competitive landscape, and emerging technologies to identify opportunities for innovation and product differentiation. 
• Measure and iterate: Define and track key performance indicators (KPIs) to rigorously measure the success of your products. Use data-driven insights to iterate on product design, strategy, and execution.
• Champion the customer: Serve as a passionate advocate for the customer, ensuring their needs and perspectives are central to the product development process.

What We Look For 

• 8+ years of experience in product management, preferably with deep knowledge of conceptualizing and bringing to market services across terrestrial and non-terrestrial technologies. 
• Solid understanding of the end-to-end process of bringing a new service to market.
• Proven ability to define and execute product roadmaps, from ideation to launch.
• Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineers.
• Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences.
• Experience working with diverse customer & partner segments (MNVOs, MNOs, OEMs, chipset/module makers) is highly desirable.  
• Data-driven decision-making mindset, with the ability to analyze data and draw actionable insights.
• Ability to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing priorities.
• Experience with agile development methodologies.
• Bachelor's degree in a technical field (e.g., Computer S