Dental Front Office Staff

About the Practice

Looking for something different? CarolinasDentist in Garner is the right place for you! But we aren’t just looking for anyone. We’re seeking an energetic, relationship-based, and self-driven team member to join our team. Our team provides next level patient care, state of the art dentistry, 5-star patient experiences while offering competitive pay and benefits along with work/life balance. We enjoy quarterly team outings, weekly check-ins, energetic morning huddles and encourage engagement from all our team members. Look no further, you’ve found the right place to call your work home!

Responsibilities

As a Front Office staff member, you play an important role in our office and  perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Veriify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Requisition Number

2025-14700