Systems Engineer, Enterprise Infrastructure

Grammarly is excited to offer a remote-first hybrid working model. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, or Poland. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub.

All roles have an in-person component: Conditions permitting, teams meet 2–4 weeks every quarter at one of Grammarly’s hubs in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a workspace in Kraków. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

Grammarly team members in this role must be based in the United States or Canada, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity 

Every day, tens of millions of people and 50,000 professional teams worldwide trust Grammarly’s AI and human expertise to help ideate, compose, revise, and comprehend communications. Our team members have the autonomy to take on exciting challenges in pursuit of our mission to improve lives by improving communication. Together, we’re building on more than a decade of steady growth and profitability. We’re defining the communication assistance category with our tailored service offerings: Grammarly Free, Grammarly Premium, Grammarly Business, and Grammarly for Education. Our latest product offering, GrammarlyGO, brings the power of generative AI to our users. It all begins with our team collaborating in an inclusive, values-driven, and learning-oriented environment.

To achieve our ambitious goals, we’re looking for a System Engineer to join our Enterprise Infrastructure team. This role will substantially impact the security of the Grammarly product offerings and services. User Trust is a top priority for us, and therefore, your impact will be dramatic. Every single day of your work at Grammarly, your decisions and actions will have a very direct impact on the millions of users who trust personal content and rely on Grammarly product offerings daily. You will be able to drive change across the entire endpoint management umbrella. You will have the opportunity to advocate for security and process improvements while balancing these changes with our speed of growth.

We are seeking an experienced engineer to enhance endpoint management processes, allowing Grammarly to scale the number of hardware and virtual endpoints, as well as users. You will be a primary DRI for the hardware and software endpoints, and you will have the opportunity to learn the latest technical solutions for data availability and security. At Grammarly, you will work with WXP IT, Platform, and Security teams.

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. Read more about our stack or hear from our team on our technical blog.

Your impact

As a System Engineer for the Endpoint Management area, you will 

• Be responsible for maintaining and expanding enterprise infrastructure and services.
• Manage a fleet of mobile devices (WindowsOS,macOS, Linux, iOS, Android) using mobile device management (MDM), enterprise mobility management (EMM), or unified endpoint management (UEM) tools.
• Manage the software patch management process across all endpoints (hardware and virtual). 
• Administer Jamf, WorkspaceOne, Intune, Google MDM. 
• Ensure that enterprise infrastructure security levels comply with relevant security policies, and manage their implementation.
• Design the global endpoint management processes.
• Develop infrastructure and end user documentation.
• Integrate endpoint management tools with other SaaS services and internal services.
• Have a one-click deployment mindset for end users while building endpoint management processes.
• Cooperate with Platform team to maintain AWS infrastructure.