Global Customer Operations, M&A Integration Manager

Job Requisition ID #

24WD74986

Position Overview

As Autodesk grows both organically and through acquisitions, the task of integrating acquired companies into our business operations is paramount. You will ensure these companies and their offerings are integrated into our teams standard processes.

You will represent Global Customer Operations (GCO) on integration projects, collaborating with a broader M&A team at Autodesk. You will be viewed as a trusted advisor on all Operations issues. You will help identify issues and concerns that could prevent full integration and work with other leaders to lead plans to address roadblocks that could prevent full integration and challenge our Operations teams with manual work.

You will report into the Director, Client Services and be based in the United States in a remote or hybrid capacity. You likely will have to travel 1-2 times per quarter.

Responsibilities

• You will represent Global Customer Operations on all aspects of Mergers, Acquisitions, and Divestitures projects, including discovery and due diligence

• You will manage M&A Integration Project Managers to ensure execution of integration projects

• You will work across organizations to help prioritize and guide outcomes for each acquired company

• You will represent Global Customer Operations perspective in the design and blue-printing phase of M&A projects

• You will boost awareness and escalate potential issues that may bring manual work to Global Customer Operations

• You will escalate and expedite resolutions of data, system or process challenges

• You will manage the Operations activities that are part of the integration plan

• You will oversee the execution of the project plan

• You will build relationships within the team, acquired companies and the broader M&A team

• You will present program updates to multiple audiences, including executive management

• You will improve project methodology after each new acquisition

Minimum Qualifications

• You have 5+ years in a management role with broad understanding of end-to-end Customer Operations team

• You have experience in /project management capabilities and experience running large-scale global projects

The Ideal Candidate

• You have M&A experience

• You are capable in voicing needs, concerns and recommendations to stakeholders and leadership

• You identify areas of needed efficiencies, communicate ideas to leadership, and implement initiatives

• You are People Manager focused on employee development

• You seek out opportunities to improve and bring best practices

#LI-RB1

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $105,400 and $170,500. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any oth