Senior Strategic Advisor (m/f/x) Apptio

Introduction
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants (m/f/x) help drive large scale change that spans IBM business units and geographies.

Your Role and Responsibilities
This position is an integral role at Apptio (an IBM company) impacting the long-term success of the customer relationship. By developing and maintaining a high level of customer engagement, the Strategy Advisor (m/f/x) will partner with Account Management & Customer Success to ensure every customer realizes full value from their investment with Apptio.

With deep multi-domain expertise and an understanding of customer challenges and Technology Business Management (TBM) best practices, Strategy Advisors leverage their strategic leadership and operational capabilities to help customers develop their TBM objectives while driving operational excellence and program governance. Strategy Advisors are accountable for driving customer adoption and success across a portfolio of customers by engaging broadly across the organizations, from C-Level executives through operational staff, focusing in particular on those in the TBM Office.

You bring:
Leadership & Influence

• Self-starter with the ability to build a network within Apptio and your assigned portfolio of customers
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of a customer’s technology organization
• Motivate, inspire, and coordinate a multidisciplinary internal Apptio team to solve customer challenges without direct management responsibility
• Employ strong teamwork, facilitation, and soft skills such as listening and empathy

Strategic Consulting

• Credible and effective C-level advisor/coach, especially with regards to the TBM discipline
• Experience with Organizational Change Management (OCM), Transformation Programs, and IT Governance
• Consultative approach, including the ability to translate customer needs into TBM outcomes
• Well versed within the fields of Organizational Efficiency and Operational Excellence

Innovation & thinking outside the box

• Capable of translating business initiatives and challenges into actionable roadmap and solutions
• Creatively solve problems with limited input and resources in a fast-paced, high-pressure environment

• Inquisitive mind and passion for learning about customers, industries and new approaches to doing things
• Always learning about IT industry drivers, trends and technologies
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