Senior Internal Communications Manager, Product

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

Robinhood is looking for a Senior Internal Communications Manager to own product storytelling and employee engagement around what we build for customers. This person will partner across business lines to craft compelling narratives and comms strategies about our product roadmap, launch milestones, and strategic direction—helping employees stay informed, inspired, and connected to our mission.

This role requires diving deep into our products to craft a creative approach to engaging teams around their work. You’ll partner with product leaders, engineers, and designers to amplify what they’re building to the broader organization, whether through live demos, customer interviews, immersive events, or interactive storytelling. The role will ensure our biggest brand ambassadors–our employees–understand what we’re building, why it matters, and their role in making it happen.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

• Lead the internal communications strategy that brings our product roadmap to life—keeping employees informed, engaged, and aligned with strategic priorities across teams.
• Develop and execute a product launch communication framework that spans the entire product lifecycle—from early education and internal engagement to launch celebrations and momentum-building.
• Create and manage a central hub for product knowledge, developing engaging materials (FAQs, product one-pagers, interactive resources) to strengthen product literacy for new and existing employees.
• Optimize and standardize product communication channels (e.g., Slack, town halls, newsletters), ensuring employees receive timely, relevant, and engaging updates. Experiment with new formats like video, podcasts, and live interviews to make content more compelling.
• Design and execute creative product engagement initiatives, such as launch campaigns, interactive demos, hackathons, and in-office experiences that connect employees to what we build.
• Advise business and product leaders on internal messaging, helping them communicate complex ideas clearly while ensuring alignment with Robinhood’s broader narrative.
• Work cross-functionally with PR, talent brand, marketing, and leadership to ensure internal and external messaging reinforce the Robinhood brand.
• Enhance company-wide product storytelling, partnering with the All Hands program manager to elevate product presentations, introduce fresh segments, and highlight major innovations.

What you bring

• 10+ years experience in communications, brand storytelling, or product marketing (3+ years focused on product, technology, or business strategy).
• Strong editorial background, with exceptional writing and editing skills to distill complex topics into engaging, easy-to-understand narratives.
• Creative problem-solving skills, with experience designing high-impact engagement strategies.
• Experience working with product and engineering teams to translate technical details for broader audiences.
• Strategic mindset, with the ability to advise leaders and execute comm plans.
• Bonus points for experience in design, video production, or digital storytelling.
• Passion for innovation, fintech, and inspiring employees.

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits