Strategic Program Manager

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future. 

What We Offer

Salary:

$144,000.00 - $198,000.00

Location:

Home / Mobile,MA-001

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

What You'll Do:

SmartFactory Rx, a cutting-edge digital manufacturing solution, is transforming how factories operate through AI-driven actionable insights, advanced analytics, advanced productivity and automation. We are seeking a Strategic Program Manager to lead and coordinate high-impact business development partnerships and digital-first customer programs. This role is pivotal in scaling our reach and delivering exceptional value across the full customer lifecycle—from strategic partner enablement to digital onboarding and long-term adoption.

Role Responsibilities:

Program Leadership & Execution:

• Aligning organizational initiatives with long-term goals.

• Own the end-to-end execution of strategic initiatives involving SmartFactory Rx partners and enterprise customers.

• Lead cross-functional teams across product, deployment, sales, customer success, and marketing to align execution with business goals.

• Champion the QMS program to algin with business goals and customer requirements.

• Drive digital-first program delivery models to improve customer time-to-value and lifecycle engagement with adherence to QMS and GMP.

Business Development Partner Programs:

• Collaborate with strategic partners to co-develop go-to-market initiatives and joint value propositions.

• Define and track KPIs for partner success, enabling measurable growth in market penetration and revenue.

• Manage onboarding and enablement programs for channel and technology partners.

Customer Programs:

• Oversee the digital customer journey from onboarding through adoption, success, and renewal.

• Define and implement scalable customer engagement models, including self-serve, Applied led, and hybrid programs.

• Ensure feedback from customer programs directly informs product development, technology and strategic priorities.

• Monitoring progress against key performance indicators (KPIs). 

Strategic Planning & Governance:

• Develop and maintain program roadmaps, dashboards, and executive reporting.

• Identify risks and dependencies across business development and customer portfolios and implement mitigation strategies.

• Serve as a key advisor to senior leadership on program performance and strategic impact.

• Conduct thorough debriefing sessions and develop a robust system for continuous program improvement

Minimum Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science, Communications or a related field; MBA or similar advanced degree is a plus.

• 7+ year