Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead - Mainframe; Retail/Deposit within PNC's Retail Technology organization, you can be based in Pittsburgh, PA; Strongsville, OH; Cleveland, OH; Birmingham, AL; Phoenix, AZ; Lakewood, CO.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

The Retail Deposit Mainframe team supports mission critical mainframe applications that enable both batch and high volume online transaction processing for Retail Deposit products. Key applications include COS (front end interfacing application for Retail Deposit Accounts), SDB (Safe Deposit Box), and CBS (Check Billing System for automatic check reordering). The team is responsible for application development, system integration, production stability, and ongoing modernization of legacy online interfaces.

Core Responsibilities

• Lead development and support of mainframe applications supporting both batch and online processing in a Retail Deposit environment.

• Design, develop, and enhance robust online transaction processing solutions, including complex interfacing beyond basic inquiry transactions.

• Own and support CICS-based online applications, with strong usage of CICS Queues and integrations via z/OS Connect to distributed APIs.
• Drive changes through the full lifecycle: development, testing, migration, and production deployment, including post‑implementation monitoring.
• Provide hands‑on leadership while remaining technically engaged, balancing development and leadership activities (50/50).
• Participate in on‑call and production support, including supporting changes introduced by the team and monitoring system behavior after release.
• Mentor and guide engineers, providing technical direction and helping build depth in mainframe and online processing expertise.

Preferred Skills & Experience

Mainframe Technical Expertise

• Strong experience with mainframe applications supporting both batch and online processing.

• Batch processing experience including Endevor and mainframe utilities (e.g., File‑Aid, Easytrieve, and similar tools).

• Deep, hands‑on CICS online transaction processing experience, including advanced use of CICS Queues.

• Proven experience with z/OS Connect to integrate mainframe systems with distributed APIs.

Online Processing & Integration (Critical)

• Demonstrated internal knowledge of online processing, not limited to user-facing transaction screens.
• Ability to design, troubleshoot, and explain online interfacing applications and processing flows end‑to‑end.
• Strong understanding of legacy systems with extensive online integrations and real‑time processing considerations.

Leadership & Ownership

• Experience leading technical work while remaining hands‑on in development.
• Ability and desire to mentor and guide other engineers.
• Comfortable owning production changes, data manipulation activities, and supporting teammates during implementation.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requir