Customer Marketing Manager

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Okta is seeking a Manager to join the Customer & Executive Marketing team. This role will drive consistency across CxO programs, Customer Advisory Boards (CABs), executive roundtables, and more. This person will work closely with stakeholders (strategic events, sales, marketing, etc.) to drive the strategy and execution of executive programs, ensure alignment with the business, and strengthen customer relationships. This role is high-profile, with exposure to executives across Okta and our top customer accounts.

We are looking for a self-starter with strong collaboration and communication skills who thrives in cross-functional teams and can develop customer-centric programs that drive impact. The ideal candidate will personalize programs by persona, have proven experience in customer marketing and/or executive programs, and is comfortable presenting to senior leadership.  

We need a proven and experienced team player with big ideas and results. They must be flexible with change and comfortable in a fast-paced environment. This is a highly visible role with exposure to leadership across the company as well as top customers and accounts.

Key Responsibilities

• Own a strategic function within customer marketing, collaborating with various internal teams to deliver and amplify impactful customer marketing partnerships
• Build a robust customer advocacy pipeline that aligns with Okta’s marketing priorities and develop an effective recruitment and request fulfillment process 
• Manage multiple customer relationships and oversee the full content production process across various teams (events, PR, AR, PMM, Brand etc.) to ensure timely delivery
• Connect with account teams to capture a customer’s story, building briefs that contribute to the team’s global customer marketing repository
• Track cross-functional activation requests and report out metrics and KPI’s
• Occasional travel required to support Okta-owned events and programs

Qualifications 

• Experience in B2B tech marketing 
• Experience in customer marketing/advocacy and/or executive programs
• Strong written and verbal communication skills
• Ability to manage multiple projects and deadlines in a fast-paced, high-growth environment
• Must be experienced in managing and cultivating customer relationships

Why Join Us?

This role offers an opportunity to grow your career at the intersection of research, strategy, and enablement. You’ll play a vital part in shaping Okta’s competitive strategies and staying ahead in the fast-evolving cybersecurity landscape. If you’re passionate about IAM, competitive analysis, and driving meaningful impact, we encourage you to apply!

#LI-Hybrid

Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. 

The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:$123,000—$185,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, provi