Business Operations Specialist

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

We are seeking a dynamic and detail-oriented Business Operations Specialist to join the Operations & Technology team, supporting the NBCUniversal News Group.

This role blends communications and technical design—including executive presentations, internal communications, branding, and data visualization—with operational support such as chief-of-staff–style coordination, meeting preparation, administrative support, and organizational alignment. The Specialist will serve as a key partner to the News Group Operations & Technology leadership team—providing executive support in communications, presentation design, and operational planning—while also representing the Business Operations team onsite locally at 30 Rock.

This is a highly visible creative role that requires discretion and the ability to distill complex business, technical, and financial information into clear, compelling narratives.

Key Responsibilities

Executive Communications & Design:

• Create and design high-impact presentations for executive meetings, leadership forums, long-range planning (LRP), and strategic initiatives.
• Translate complex operational, financial, and technical data into compelling visual narratives for a variety of audiences.
• Develop internal communications, including email updates, newsletters, and business-wide announcements.
• Collaborate with Enablement and Data & Analytics teams to create supplementary design materials, including data visualizations, SharePoint elements, conceptual diagrams, and wireframes.
• Produce employee-facing leadership town halls (virtual, in-person, and hybrid), employee panels, and coordinate organizational engagement events, activities, meetings, and off-sites.

Operational Support:

• Coordinate with Operations, Portfolio, and Technology stakeholders to prepare materials for budget & operational reviews, workforce planning updates, and LRP presentations.
• Support the EVP, Operations & Technology on key initiatives, ensuring follow-through on action items and seamless coordination across functions.
• Represent the Business Operations team at 30 Rock by supporting onsite coordination, meetings, executive visits, space planning, and workplace/facilities needs.
• Maintain budget and capital pacing by coordinating with RVPs and NGOT leads to ensure updates are accurate and aligned.
• Support office coordination and shared administrative responsibilities, including purchasing, invoice processing, vendor and contractor onboarding, and T&E logistics.

Project & Program Partnership:

• Assist in the creation and organization of documentation, reports, and templates to support department-wide planning, recurring operational reviews, and annual and ad hoc budget/strategy sessions.
• Coordinate with Finance, HR, TechOps, and Editorial partners to align deliverables and maintain transparency on progress.
• Manage recurring meetings, prepare materials, and track follow-ups for divisional priorities.

Qualifications

• Bachelor's Degree in fine arts, communications, or similar OR equivalent experience.
• Minimum of 4 years of professional experience in communications design, operations, consulting, or a related field.
• Expertise with design tools such as PowerPoint, Adobe Creat