Job Summary

The Workers’ Compensation Manager oversees two County programs to ensure compliance with Washington and Oregon workers’ compensation laws, state regulations, as well as the Washington law on ergonomics. This position collaborates with stakeholders to build positive relationships with county staff to reinforce the importance of workplace safety , injury , illnesses, and exposure prevention, and promote wellness for county staff and the community they serve.

This is an exempt limited duration management position with a projected end date of 12/31/26.

Applications will be accepted until an adequate number of applications are received. This posting may close at any time after 5/30/25 with no additional notice.

Qualifications

Education

• Washington State WWCP certification or the ability to become certified within one (1) year or the State of Washington Self-Insured Claim Administrator Certification or the ability to become certified within one (1) year.

Experience

• Four (4) years of experience in workers’ compensation claims management for Washington and Oregon, ergonomics, or other field training. Management of direct reports, including mentoring, performance evaluations, and disciplinary issues.

Knowledge of:

• Principles of workers’ compensation claims management and ergonomics. Extensive knowledge of Washington State and Oregon State workers’ compensation laws. Training program and material development including effective training techniques. Personal computer and applicable software used in analysis, program, and plan development.

Ability to:

• Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Evaluate county facilities, equipment, materials, and employee work practices to determine hazards in the workplace. Use risk and vulnerability analysis techniques to develop creative solutions to complex problems. Provide advice to county personnel on workers’ compensation rules and ergonomics best practices. Interact with various departments within the organization to accomplish workers' compensation and ergonomics goals. Work independently with minimal supervision. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted during business. Ability to train, organize, coach, facilitate groups and evaluate staff. Communicate effectively with audiences of various levels of technical sophistication.

Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law.

License or Certificate – WWCP or Washington Certified Claims Administrator designation is highly desirable.

SELECTION PROCESS:

If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application. 

Application Review (Pass/Fail) – An online application is required.  Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement.  Top candidate(s) will continue in the process.

Employment References will be conducted for the final candidates and may include verification of education.

It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.

Examples of Duties

KEY OR TYPICAL TASKS AND RESPONSIBILITIES

Workers’ Compensation. This position collaborates with managers and employees, during all phases of workers’ compensation claims process from reported injuries, initial opening of claims, return to work, light/modified duty, maintains and updates the policy and program as needed.

• Communicates with TPA (Washington) and monitor claims management (Washington and Oregon) - timely approval of medical provider requests, payment of fee bills, and compensation. Ensures compliance with Washington requirements for self-insured employers.

• Collaborates and communicates with TPA and legal cou