Senior Product Manager, Platform Services and Third -Party Capabilities - Optum Financial - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Financial is seeking a highly strategic and technically oriented Senior Product Manager, Platform Services & Third-Party Capabilities to lead the product strategy, integration, governance, and optimization of critical third-party capabilities that power the next generation Payments 2.0 and CCS 2.0 platforms.

This role is responsible for defining and managing the ecosystem of external platform services that enable onboarding, payments, communications, compliance, document generation, identity verification, and intelligent workflow automation. The Senior Product Manager will own product strategy and lifecycle management for key platform partners and capabilities including:

• AI-assisted data mapping and transformation solutions (e.g., Datuum.ai)
• Document composition and communication generation platforms (e.g., Quadient)
• KYB/KYC and fraud prevention solutions (e.g., Wells Fargo Early Warning, SOVOS, and related providers)
• Email delivery platforms
• SMS messaging platforms
• Digital communication services
• Workflow automation services
• Third-party APIs and platform services supporting Payments 2.0 and CCS 2.0

The individual will serve as the bridge between Product, Engineering, Architecture, Security, Compliance, Operations, Vendor Management, and Business stakeholders to ensure platform services are scalable, secure, compliant, cost-effective, and aligned with Optum Financial's AI-native and API-first platform strategy.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Platform Services & Product Strategy
  • Define and execute the roadmap for third-party platform services supporting Payments 20 and CCS 20, including capability vision, adoption, success metrics, and build-vs-buy decisions
  • Manage the full lifecycle of platform capabilities, ensuring alignment with business objectives and long-term product strategy
• AI-Powered Onboarding & Data Transformation
  • Own AI-driven onboarding, file mapping, and data transformation capabilities to improve implementation efficiency and reduce time-to-value
  • Partner with Product, Engineering, AI, and Data Science teams to expand automation, intelligent mapping, and transformation services
• Communications & Document Services
  • Lead strategy for document generation, digital communications, and customer messaging platforms, including remittances, notifications, and multi-channel communications
  • Ensure solutions are scalable, compliant, API-enabled, and aligned to customer experience and modernization goals
• Compliance, Verification & Risk Services
  • Manage third-party KYB, KYC, identity verification, sanctions screening, tax validation, fraud, and compliance solutions
  • Partner with Risk, Legal, Compliance, Operations, and Technology teams to deliver efficient and compliant onboarding and verification experiences
• Vendor & Platform Partnerships
  • Serve as Product Owner for strategic platform providers, managing vendor performance, roadmaps, governance, contracts, and investment decisions
  • Evaluate emerging technologies and partnerships to enhance platform capabilities and accelerate delivery
• Integration, Reliability & Governance
  • Define API-first integration strategies, reusable onboarding frameworks, and scalable integration patterns
  • Establish platform KPIs, scorecards, dashboards, and executive reporting to monitor adoption, reliability, operational performance, and business value