Associate Director, Global S&OP Training & Change Mgmt

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

This role will strategize the long-term goals and implement training & change management programs to enhance the skills and knowledge of employees involved in the S&OP/S&OE process. This position manages the execution of training strategy and will maintain functional area training plans while maintaining focus to improve program design, development, and delivery.  The role will span cross-functionally within Global Operations, Commercial and Commercial & Operations Finance. A key partner with both internal and external stakeholders, this role drives innovation and adult learning best practices in managing all training programs for S&OP/S&OE. This role focuses on equipping the organization with the necessary tools and techniques to effectively execute S&OP/S&OE strategies and drive business success.

Responsibilities

• Oversee the training department’s organization, administration, and supervision, ensuring effectiveness.
• In partnership with various stakeholders, develop strategy and lead change management efforts related to S&OP/S&OE (including statistical forecasting) by providing training and support to employees during the implementation of new processes or systems.
• Develop change management strategies for employees to adapt to changes, overcome resistance, and embrace new ways of working.
• Represent decision-making authority for training, learning portfolios.
• Manage a comprehensive learning curriculum based on staff needs and anticipate business demands.
• Conduct assessments to identify skill gaps and implement consistent methodologies for training needs, course delivery, and training program evaluation/effectiveness measurements.