FAMILY SUPPORT WORKER OPS - 60933340

Requisition No: 849642 

Agency: Children and Families

Working Title: FAMILY SUPPORT WORKER OPS - 60933340

 Pay Plan: Temp

Position Number: 60933340 

Salary:  33,758,40 

Posting Closing Date: 04/04/2025 

Total Compensation Estimator Tool

What you will do:

• Assists with transportation needs in Child Protective Investigation, including picking up medical records, transporting of children to placements, scheduling and transporting of children to CPT interviews and exams and other medical appointments.
• Completing complex and varied assignments including child transportation and supervision, data collection, evaluation of information, report development, tracking of assignments, and other related duties such as typing, copying, filing, and with minimal instruction. • Provides supervision for children in the office
• Maintain vehicle logs and records for the current fleet vehicles assigned to the service center.
• Services as a backup to staff, including Records Technician, and the Staff Assistant. Backup duties include, but are not limited to case assignment, creating case files, completion of travel reimbursements, maintaining file room, breakroom and playroom, fingerprinting activities, and diligent search.
• Attend meetings and trainings.

How you will make an impact:

• Assist individuals and/or families in providing and arranging for social, medical, education, employment and training.
• Provide materials to individuals and/or families about nutrition, infant development and parenting skills.
• Ensure immunizations and well-baby visits are received in a timely manner.
• Assist individuals and/or families in learning how to access community services.
• Coordinate necessary transportation for families.
• Maintain and updates client files.
• Participate in trainings
• Provide phone and client contact support.

Licensure/registration/certification requirements:

Incumbents in this job class are required to use a personal vehicle to conduct field investigations, field visitations, or transportation of clients, and must maintain a valid driver’s license, vehicle registration and appropriate automobile insurance unless an approved exception has been granted utilizing a Family Support Worker Exception Form, CF 741. Incumbents will receive a Vehicle Insurance Allowance if required to use a person vehicle. See CFOP 40-4, Vehicle Insurance Allowance For Selected Child Welfare and Adult Protective Services Staff, for additional information related to this job requirement.

Qualifications:

• High School Diploma. • Must possess and maintain a valid driver's license.
• Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage (business insurance).

Knowledge, Skills, and Abilities:

• Knowledge of basic childcare practices. • Knowledge of elderly care practices.
• Knowledge of principles and techniques of effective communication.
• Knowledge of community resources.
• Knowledge of program objectives.
• Knowledge of basic arithmetic.
• Skill in basic counseling techniques.
• Ability to assist clients in accessing community resource services.
• Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development or childcare settings.
• Ability to interview clients to identify needs.
• Ability to communicate effectively.
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain working relationship with others.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment. • Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in