Physician Liaison, Full Time, Day Shift, Business Development
Adventist HealthAbout the role
Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city.
Job Summary:
Establishes, builds and maintains strategic relationships with physicians, and their office staff, and the organization. Promotes and markets organization's programs and services to physicians and their office staff. Identifies and resolves issues that affect medical staff and the effective delivery of health care. Develops and builds physician loyalty, drives physician engagement and strengthens the organizational-physician relationship.
Job Requirements:
Education and Work Experience:
- Associate’s/Technical Degree in marketing, sales or equivalent combination of education/related experience: Required
- Bachelor's Degree: Preferred
- Three years' marketing or sales experience: Preferred
- Clinical experience: Preferred
Facility Specific License/Certifications:
- Hospital Fire and Life Safety (HLFS): Required
Essential Functions:
- Implements strategic physician marketing plans and strategies including face to face marketing, advertising, community relations initiatives, internal communications and special events. Understands profitability and sets appropriate marketing tracking mechanisms. Identifies new business opportunities to grow volumes and increase profitability.
- Participates in the implementation of short and long-term initiatives relating to activities that achieve service line objectives, retention of existing and development of new business. Works with strategically identified physicians to facilitate introductions to organizational physicians and/or programs and services with a focus on building organizational business. Assists with referrals, access and communication.
- Responds to issues identified by physicians, communicates to appropriate administrator(s), and responds back to the physician. Maintains accurate knowledge of current trends in the healthcare market and physician arena.
- Maintains accurate knowledge of current trends in the healthcare market and physician arena. Develops regular reports to organizational leadership that summarizes liaison activities and the impact of activities on referral trends.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
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