Commercial Lines Technical Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Commercial Lines Technical Assistant to join our growing team in Rocky Hill, CT.

Reporting to a unit or team leader, individual works in conjunction with Account Managers, Account Executives and Producers to provide support & exceptional customer service.

How You Will Contribute

• Monitor & review electronic downloads every morning.
• For policies not downloaded, pull policy documents from carrier website for new business, cancellations, non-pay & reinstatement notices.
• Policy checking for new business, re-writes & endorsements.
• Process endorsement and certificate requests as received daily.
• Process cancellations, non-pay notices & reinstatements.
• Letters for new business, cancellations & lost accounts.
• Task follow-up to include, checking endorsements, non-pay notices, & cancellations.
• Paper document processing-mail received from carriers that do not download.
• Enter policy info into system for policies that do not download.
• Scanning
• Keep current with email & tasks.
• Follow Agency guidelines, policies and procedures

Licenses and Certifications:

• CT Property & Casualty Producer License (preferred)

Skills & Experience to Be Successful

• High School diploma
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Bachelors Degree or insurance experience (preferred)
• 1+ years functioning in Commercial Lines department at an agency or company level (preferred)

#LI-KM1

Pay Range

$24.04 - $26.45 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.