Data Scientist - Connected Intelligence

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Data Scientist - Connected Intelligence (DataSCI) 

Why We Have This Role

Our DataSCI team (DataSCI = Data Science, Connected Intelligence) sits at the junction of data innovation at Qualtrics and the core needs of our customers, working on problems that scale and drive Qualtrics to new capabilities. As a data scientist on the team, you will be joining in the team’s mission as a center of excellence, bridging the gap between open-ended business needs and defined data/research products and processes. You will work with dynamic, curious, and innovative data scientists on the team, as well as partners in applied science, platform, product, customer success, and more, to build out the next generation of data products and capabilities at Qualtrics. 

The team’s focus is on sensemaking and developing value from data, including a focus on industry verticals such as healthcare, market research, government, and finance, to address complex business problems and deliver impactful solutions. Your work will directly impact our clients, enabling them to achieve their mission of delivering breakthrough experiences for their customers. 

How You’ll Find Success

• Exhibit a strong intellectual curiosity, driving innovative research and data exploration.
• Build trust with customers and cross-functional teams through clear, effective communication and reliability.
• Demonstrate initiative and resourcefulness in tackling ambiguous problems and delivering high-quality results.
• Collaborate effectively with diverse teams, including software engineers, , product managers, and customer-facing groups.
• Apply rigorous analytical, statistical, and machine learning methods to extract meaningful insights from complex datasets.
• Continuously expand your data science skills and contribute to the team's collective knowledge.
• Embrace the growing relevance of generative AI models (e.g., LLMs) to many aspects of data science work, both staying on top of the rapid changes in the industry, as well as being steeped in the fundamentals of these models. 

How You’ll Grow

• Master the development and deployment of advanced statistical models, including traditional ML models as well as LLMs, and data pipelines.
• Gain expertise in applying cutting-edge data science techniques to solve real-world business challenges.
• Learn to translate complex business requirements into actionable data science solutions.
• Collaborate with leading researchers and engineers to accelerate your professional development.

Things You’ll Do

• Apply scientific rigor and methodologies to unlock novel business value in major, as yet untapped multi-source datasets. 
• Build  business-critical data assets, statistical models, machine learning models, and purpose-targeted LLMs to derive key insights and delight customers. .
• Conduct in-depth statistical analysis and data exploration to uncover actionable insights.
• Develop and deploy machine learning models and algorithms for predictive analytics and pattern recognition.
• Create compelling data visualizations and reports to communicate findings to stakeholders.
• Collaborate with cross-functional teams to integrate data science solutions into Qualtrics' platform.  
• Directly interact with customers to understand their needs and deliver tailored solutions.

What We’re Looking For On Your Resume

• Demonstrated ability to translate business problems into data science solutions.
• Proven track record of developing and deploying advanced statistical models, machine learning models, and data pipelines.
• Experience working with l