Jobs and Careers

Customer Service Representative - Mosquito Authority/Pest Authority

Mosquito Authority

United Statesfull_timeVerifiedPosted 29 May 2026

💰 $40,000/yr($32,000/yr – $40,000/yr)

About the role

Benefits:

Bonus based on performance
Company parties
Training & development

Customer Service Representative (Seasonal March through April)

Mosquito Authority / Pest Authority – Norman, OK

Mosquito Authority and Pest Authority is a locally owned and operated pest control company serving the Greater Oklahoma City area. We help families enjoy their homes and yards without the annoyance of mosquitos or other pests.

We are looking for a friendly, organized, and motivated Customer Service Representative to join our growing team. This position plays a key role in helping customers schedule services, answering questions, and supporting our field technicians.

This is a great opportunity for someone who enjoys helping people and working in a fast-paced small business environment.

Responsibilities

Answer incoming customer calls and respond to inquiries
Schedule mosquito and pest control services
Assist customers with service questions and billing
Maintain customer accounts in our scheduling software
Coordinate daily technician schedules and routes
Follow up with customers regarding services
Help identify opportunities for additional services when appropriate
Provide friendly, professional customer service at all times

Qualifications

Strong communication and customer service skills
Ability to multitask and stay organized
Comfortable using computers and scheduling software
Positive attitude and problem-solving mindset
Previous customer service experience preferred but not required

Compensation & Benefits

Competitive hourly pay
Performance-based bonus opportunities
Paid training
Opportunity to grow with a locally owned small business
Supportive team environment

About Us

Mosquito Authority and Pest Authority is a family-owned business. We take pride in providing excellent service to our customers and creating a positive work environment for our team.

Our mission is simple: serve our community well and treat our employees like family.

Schedule

Monday – Friday 9am-5pm
Daytime hours

Compensation: $16.00 - $20.00 per hour

WHO YOU ARE

1. Enjoy working outdoors

2. Self-starter and highly motivated

3. Can work independently

4. Enjoy engaging with clients

WHO WE ARE

1. Nationally recognized brands

2. Competitive pay

3. Safe working environment

4. Team atmosphere

Our mission is simple:

Help protect families from mosquitoes, ticks and other pests and the diseases they carry.

The best part? There’s no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.