HR Director | Sage Home Loans

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

At Sage Home Loans, our HR Director plays a pivotal role in shaping a people experience that reflects our values—being great teammates, embracing growth, and thinking like owners. This leader serves as a strategic partner to senior leadership, helping our teams thrive in a fast-moving, high-accountability environment where every second counts and clients always come first. We’re looking for someone who can balance heart and rigor, blending empathetic leadership with sharp business instincts, data-driven decision-making, and a deep understanding of what top-tier performance looks like. If you’re energized by building strong, inclusive teams and elevating both culture and outcomes, you’ll feel right at home here. 

What You'll Do  

• Deliver strategic HR programs, solutions, and support across assigned business units—elevating both team-wide and individual performance. 

• Partner closely with senior leadership to understand business needs, articulate clear direction, and ensure transparency across teams. 

• Model strategic, data-backed thinking that keeps the organization focused on the right inputs to drive results. 

• Maintain a consistently high performance bar for how we operate and what we deliver as an HR function. 

• Understand the financial dynamics of the business and apply sound, fiscally responsible decision-making within HR teams. 

• Provide a consultative, forward-thinking approach to diagnosing challenges and crafting creative, people-aligned solutions that enable scalable growth. 

• Serve as a trusted partner on performance management, employee relations, benefits, leadership coaching, compensation, learning and development, and organizational development. 

• Maintain HR policies and practices based on real-time feedback and organizational needs. 

• Offer day-to-day guidance to leaders on coaching, career development, performance expectations, and corrective action. 

• Collaborate seamlessly with Central Services, Talent Management, Leadership Development, Learning & Development, and Recruiting to deliver Sage-wide people strategies and programs. 

• Lead core talent processes including performance reviews, talent calibrations, succession planning, and leadership development. 

• Lead, develop, and empower a team of HR Business Partners, building a highly accountable group that consistently enhances the employee experience. 

• Introduce external insights and best-in-class thinking to drive innovation, bold ideas, and operational excellence across the HR function. 

• Support a performance-heavy, metrics-driven environment typical of financial services and mortgage operations, ensuring that people programs fuel speed, clarity, and sustainable success. 

• Champion a digital-forward, tech-enabled approach to HR operations that makes life easier for employees and leaders. 

 

What We're Looking For  

• Excellent communication, relationship-building, and collaborative skills—especially in fast-moving, remote or hybrid environments. 

• 8+ years of Human Resources experience, including at least 2 years leading an HRBP team supporting exempt and non-exempt employees. 

• Background in financial services—ideally mortgage—or other high-performance, metrics-driven, sales-oriented environments. 

• Experience partnering with senior executives as a trusted advisor and thought partner. 

• A strong foundation across HR disciplines including performance management, employee relations, compensation, and learning & development. 

• Ability to operate with speed, clarity, and sound judgment in a changing, highly regulated environment. 

• Comfort navigating ambiguity and shiftin