Social Work Specialist – CalWORKs (CW) - Human Services Agency (HSA) (2916) (EXEMPT)

Company Description

Exam Type: Temporary Exempt- (TEX) Category 18

Fill Type: Temporary Exempt- (TEX) Category 18

This is a Temporary Exempt (TEX) Category 18 Appointment. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of this appointment shall not exceed 36 months (in 6-month increments).

Application Opening: September 17, 2025

Application Deadline: September 30, 2025

Compensation: $101,998- $123,968Annually

Classification Specification: https://careers.sf.gov/classifications/?classCode=2916&setId=COMMN

List ID: TEX-2916-EXEMPT; 01151063

Human Services Agency (HSA)

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional, and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Job Description

The 2916 Social Work Specialist, will provide comprehensive case management to hard to serve clients with disabling medical and mental health condition that includes conducting initial screening and assessment, coordinating assessments by medical and mental health practitioners, providing summaries of clients functional limitations, and making collateral contacts with representatives of Social Security Administration and California Department of Social Services.

The social work Specialist will explain Social Security Regulations to clients and to HSA staff.

Essential Duties and Functions

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list and may include additional duties as assigned.

When Assigned to Quality Management

1.Review and monitor department compliance to federal and state regulations as related to service delivery; verify correctness of specific payment requests and appropriateness of the services provided.

2. Conduct field investigations for state and county reviews, including in-home visits and collateral contacts with a variety of information sources including families and children in crisis, state and federal agencies, service and care providers, medical and school staff and other professionals.

3. Research program and quality assurance regulations and procedures; prepare reports on findings; identify any problems of non-compliance; recommend corrective action regarding discrepancies.

4. Perform desk reviews on client cases; interview families, service providers, and stakeholders to evaluate data for errors and for compliance with state and federal regulations; provide recommendations and make referrals for further investigation.

5. Schedule selected programs to be audited; review staff reports on analysis of the cases.

6. Review and assess the validity of the audited findings and conclusions; discuss findings with assigned worker or unit supervisor.

7. Compile and submit statistical and narrative reports; provide evidence of compliance related to federal and state policies and procedures.

When Assigned to Specialized Case Management

1. Provide specialized case management services to eligible clients

2. Conduct assessments to develop appropriate case plan; prepare summaries of client's functional limitations, barriers, and/or needs; make referrals to community services.

3. Educate and help participants navigate through program expectations