Security Officer - Front Desk Concierge

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Officer - Front Desk Concierge in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more.

As a Front Desk Security Professional with Allied Universal at a prominent commercial real estate location, you will play a key role in greeting visitors, monitoring access, and assisting tenants and guests with professionalism and care. You will help to deter security-related incidents by managing entry points, responding to alarms, and utilizing computer systems or tablets as needed. Your ability to provide outstanding customer service and communicate clearly will contribute to a welcoming and secure environment. Join a team that values integrity, teamwork, and putting people first every day.

Position Type: Full Time

Pay Rate: $20.75 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide excellent customer service to clients and visitors by performing security-related procedures and following site-specific policies at the front desk area.
• Monitor entry and exit points to help to deter unauthorized access and report any suspicious activity in the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel as needed.
• Manage visitor and vendor access by verifying identification and maintaining visitor logs according to site requirements.
• Assist with emergency response activities as directed, following protocols established for the location.
• Communicate and interact professionally with building occupants, guests, and Allied Universal staff to address security-related inquiries or concerns.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Experience with alarm panels, access control and/or badge systems, and customer service is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment ve