Application Analyst - Epic Cadence/MyChart

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here.  Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides strong analytical and troubleshooting skills proactively for implementing and supporting clinical technology applications for the Children’s Healthcare of Atlanta user community. Advocates for user needs and coordinates support requests within Information Systems & Technology. Supports efforts which ensure safe patient care and services by developing and delivering clinically and technically sound solutions for customer technology needs. Acts as liaison between Information Systems & Technology and clinical end user patient care departments, vendors, and other technical experts. Functions as clinical expert for assigned application(s) across support/project teams as pertains to technology. Consults with and advises clinical departments on operational integration of available technology. Functions as subject matter expert on various clinical and technical initiative teams. Provides internal and external training and mentorship.

Experience

• Two years of experience in implementing and/or supporting clinical information systems in the role of Clinical Informaticist at Children’s Healthcare of Atlanta or equivalent experience
• Two years of experience in a clinical setting
• Experience in applying clinical expertise to the implementation/utilization of a clinical information system to redesign/enhance clinical processes to improve efficiency and patient care
• Experience in leading complex projects from inception to completion with minimal supervision

Preferred Qualifications

• Experience in pediatrics
• Experience in Epic
• Bachelor’s or higher degree in nursing or allied health field

Education

• College graduate with clinical degree

Certification Summary

• State or national license in a clinical field, e.g., Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact, Respiratory Care Practitioner (RCP), Medical Technologist (MT), or Dietitian/Nutritionist
• Certification as applicable to position

Knowledge, Skills, and Abilities

• Ability to apply creative methods to analyze and enhance operational workflows through combined use of clinical expertise and information technology
• Proven strong oral and written communication skills with a diverse population
• Proven organizational, problem-solving, analytical, and time management skills
• Strong interpersonal skills to interact positively and productively with teams across organizational lines
• Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements
• Flexibility to manage multiple initiatives and shift priorities based on business needs
• Ability to perform job duties independently with minimal supervision and assist other team members in leading complex projects from inception to completion

Job Responsibilities

Functions as business partner with service lines, departments, individuals, and coworkers

• Develops in-depth knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users.
• Advises clinical operational users on integration of technical systems with their workflows.
• Creates/modifies/advises/trains workflow improvements regarding system usage and design.
• Establishes and leads regular meetings proactively with department heads and/or superusers to identify, document, and prioritize their needs.
• Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building.
• Coordinates operational and capital project requests with appropriate Information Systems & Technology and