Strategic Account Manager

Description

An incredible opportunity presents itself within the Strategic Accounts at monday. We have a career transformation opportunity for a highly analytical and organized individual to join our team as an Strategic Account Manager. IIn this role, the successful candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals.

There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers.

#LI-DNI

About The Role

• Proactively identifying customer value options through deep understanding of customer business objectives
• Maintaining trusted executive-level relationships with CMOs, CIOs, CPO and other CXO level customer leaders based on ability to provide monday and industry insights
• Conducting regular business reviews to ensure monday’s value proposition to customers remains strong and that your account team remains aligned with relevant customer business pressures, objectives and challenges
• Building strategic account plans for your named accounts that identify key company strategy, relevant macroeconomic factors, key decision-makers, buying processes, current investment, product utilization and new revenue opportunities

The day to day role will include:

• Leveraging knowledge and research to increase customers’ satisfaction across all levels of influence, turning users and decision-makers into internal champions
• Translating your global strategy into an action plan by mapping out steps and key dates for each quarter including renewal dates, key customer meetings, etc. and commits to actions for each XF partner across the account team
• Coaching customers on creating internal business cases to justify how their investments will solve internal challenges
• Using customer engagement opportunities and cross-functional partnerships to position monday favorably across global account lines, directly impacting account growth and insulation from competitive threats

Success through results is 

• Driving global quota attainment across your customer book
• Driving customer value by using insights to connect how solutions solve for customer challenges and demonstrate deep understanding of the customer business
• Guiding the account team to deliver customer value through sharing best practice
• Leading operational efficient account teams with adapted strategic plans, clear and consistent priorities, and consistently accurately forecasting

Requirements

• 7+ years in Enterprise Account Management, 3-5 years in Global Account Management specifically
• Experience holding and driving against seven-figure quotas, across myriad account setups and contract types, specifically through expansion/growth sales
• Experience managing workload within timeframes
• Experience leading global account teams Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding ambitious sales targets using a consultative, solutions-focused approach or equivalent

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter/remote work
• Fully dedicated learning and development team that provide opportunities for our employees to hone and gain new skills 
• Award-winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified 
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: