Senior Manager, Talent Acquisition Operations

About the Job:

We are seeking a strategic and detail-oriented Senior Manager of Talent Acquisition Operations to lead and scale the systems, tools, and processes that enable our recruiting organization to thrive. This individual will partner closely with the People Operations team and cross-functional stakeholders to ensure a seamless, data-driven, and candidate-centric recruiting process. As a key player in our talent strategy, you’ll optimize operational excellence and support our company’s rapid growth and evolving hiring needs.

Responsibilities:

• Operational Leadership: Own and optimize all recruiting systems, tools, and workflows (e.g., ATS, CRM, scheduling platforms) to drive efficiency, scalability, and a superior experience for candidates and hiring teams.
• Process Optimization: Design, implement, and continuously improve talent acquisition processes across the full recruiting lifecycle to increase speed, quality, and consistency of hiring.
• Data & Analytics: Build and maintain reporting dashboards and metrics to track team performance, hiring progress, and funnel conversion; provide insights and recommendations to TA leadership.
• Cross-Functional Partnership: Collaborate closely with People Operations, HRIS, IT, Finance, and Legal to ensure integration, compliance, and alignment across platforms and processes.
• Project Management: Lead and execute TA operations projects (e.g., systems migrations, vendor evaluations, compliance initiatives) from strategy to implementation.
• Vendor Management: Manage relationships with recruiting technology vendors and tools, including contract negotiation, renewals, and performance evaluation.
• Compliance & Governance: Ensure all recruiting practices are compliant with local, national, and international employment laws, as well as internal policies and audit requirements.
• Team Support: Act as a strategic advisor and resource for recruiters and hiring managers, supporting enablement efforts through documentation, training, and troubleshooting.

Qualifications:

• 12+ years of experience in Talent Acquisition or HR Operations with at least 3 years in a TA Operations leadership role. Meaningful experience managing and delivering key talent and HR projects to completion.
• Proven success in implementing, managing and optimizing ATS platforms (e.g., Greenhouse, Lever, Workday, etc.), sourcing tools, and the suite of technical and analytical tools used by talent and HR organizations.
• Deep understanding of recruiting lifecycle and best practices, from workforce planning to onboarding.
• Subject matter expertise regarding global employment policy and practices, compliance, and employment law and how those considerations inform the work of the talent team and the company.
• Strong analytical and problem-solving skills with experience building dashboards and using data to influence decisions.
• Excellent project management skills and ability to manage multiple priorities in a fast-paced, growth-oriented environment.
• Proven partnership skills and ability to work cross-functionally across the team, the HR organization, Finance, Legal, and the business.
• Exceptional communication and stakeholder management skills.
• Experience working in high-growth or scaling technology companies is a strong plus.
• Bachelor’s degree in HR, Business, or related field (or equivalent experience).

Pay:

Target pay ranges based on Geographic Zones* for Level M3:  

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $152,000 - $210,000**
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,000 - $189,000**
• Zone 3: All other US locations - $129,000 - $178,000**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented cu