Senior Program Manager, Go to Market (Commercial Software)

Job Description

• Define project scope, status, charter, timeline, and resource planning ensuring alignment with business objectives, timely delivery, and exceptional quality. 

• Identify potential risks and key interdependencies, develop mitigation strategies, and action plans to address them. 

• Demonstrate initiative and autonomy in driving large projects/programs end to end, consistently seeking opportunities for improvements and innovation. 

• Gather customer feedback and insights to continuously improve go-to-market strategies. 

• Exhibit clear and concise communication to executive level, showcasing professionalism through compelling presentations that utilize storytelling and metrics to display project progress and insights. 

• Facilitate inclusive meetings with attention to detail, accountability, and intentionality, ensuring the appropriate forum, cadence, and audience as well as documenting and following up on action plans. 

• Foster cross-functional collaboration, operating as a key partner for business, product and operations, by employing strategic communication and influencing tactics to maximize collective impact. 

• Lead teams through change, fostering a culture of adaptability by adjusting project/ program plans accordingly and ensure appropriate communication to all stakeholders. 

• Display professional courage by driving accurate and honest results with a sense of urgency, inspiring the team to operate with heightened engagement and efficiency.  

• Apply domain expertise across key functions (business, operations, product, marketing), appropriate project management methodologies (Agile, Waterfall, Lean...), and strong business acumen. 

• Uphold GM’s core beliefs and behaviors necessary to maintain a productive team culture without inhibiting individuality and personal diversity. 

• Conduct post-launch reviews to identify lessons learned. 

• Implement process improvements for future product launches. 

• Post-launch monitoring of product performance and address any issues that arise. 

Additional Job Description

Your Skills & Abilities (Required Qualifications) 

• 3+ years of project/program management or related experience 

• Bachelor's degree in business, marketing, communications, or a related field. 

• Experience interacting with customers 

• Experience leading projects with technical and non-technical teams 

• Experience defining, documenting, and providing guidance on processes 

• Proven success working with all levels of management 

• Experience developing and maintaining partnerships with third-party resources 

• Familiarity with product management and marketing principles. 

• Analytical mindset with the ability to use data to drive decision-making. 

• Strong written and verbal communication skills 

• Excellent